Associate Director - Digital Service Adoption Operations Lead (Hybrid)

Date Posted:

2024-06-28

Country:

United States of America

Location:

UT6: 4 Farm Springs 4 Farm Springs Road, Farmington, CT, 06032 USA

Position Role Type:

Hybrid

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.   

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed. 

The following position is to join our RTX Corporate, Enterprise Services team:

Enterprise Services is RTX’s shared services engine. By partnering with the businesses and functions, the Enterprise Services group creates value by providing a comprehensive set of business and digital services that ultimately drive new levels of growth and profitability for the company.

Part of the Enterprise Services organization, the Strategy & Transformation team is leading a multi-year effort to leverage the scale of RTX through increased adoption of services provided by Enterprise Services.

What You Will Do

The successful candidate will join us as an Operations Lead, providing program management support to the Digital Service Adoption Team. In this role, the candidate will engage collaboratively across Enterprise Services and Business Units to ensure program objectives are met, implementation efforts are completed and future state goals are realized. This position works closely with external partners and Digital subject-matter experts.

Key responsibilities include:

• Establish and execute world class Program Management processes in support of the Digital Service Adoption initiative, including project planning, integrated master schedule and budget management, and risk identification and mitigation

• Serve as primary point of contact between the Digital Service Adoption Program Office and Project teams, maintaining strong alignment and assisting in issue resolution as needed

• Drive Digital Service Adoption Program Office and Project teams successful adherence to established Transformation Playbook and gated decision process

• Develop robust, standardized templates and program materials to support leadership reviews including artifact creation and formal approval documents

• Lead program-level and project-level operational review meetings, ensuring critical project dependencies are identified and resolved

• Prepare and deliver presentations to senior level executives

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 12 years prior relevant experience, or an Advanced Degree in a related field and minimum 10 years experience

• Excellent oral and written communications skills, team building and change management experience and able to work with minimum direct supervision.

• Ability to influence development of project objectives and goals.

• Ability to collaborate daily with a cross functional team in a robust matrix environment.

• Demonstrates initiative, persistence and creativity in problem solving.

• U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required.

Qualifications We Prefer

• Prior business consulting experience in a Program Management role is a plus

• Program Management Professional (PMP) or similar certification is a plus

Location

Farmington CT or hybrid work arrangement

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the be