Senior Analyst - Centers of Excellence Activation & Operations
CVS HealthAbout the role
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
If you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career as a Senior Analyst on the Activate Local: Community of Practice team within Pharmacy Health Services!
You will play a pivotal role in developing and implementing a new way of working for the Centers of Excellence pharmacy technicians and pharmacists who work to improve health outcomes for our patients and expand the roles of our pharmacy teams.
As an Analyst on the team, you will work with a group that is motivated by the opportunity to strategize, develop, and implement a new operational model for our Centers of Excellence colleagues to drive health outcomes for our patients. Problem-solving, collaboration, organization, and attention to detail are key components of this role. You will have the opportunity to collaborate with multiple stakeholders across the enterprise to create the Centers of Excellence across a matrixed organization. We’re excited about this work- so we look forward to working with a highly organized individual who shares our passion for health services!
Primary Responsibilities:
- Collaborate on the evolution of the Center of Excellence (CoE) model to ensure it continues to meet the needs of Product teams, colleagues, and patients
- Communicate and partner with field colleagues and internal stakeholders to solve problems that arise
- Manage ongoing CoE modifications and expansion ensuring appropriate tracking and communication with cross-functional teams
- Create internal reporting to support Activate Local team deliverables
- Support talent acquisition, training, change management, and field execution/engagement working teams
- Collaborate with stakeholders to identify synergies and influence to achieve Activate Local goals within the enterprise
Required Qualifications
- 1+ year of experience working in operations or product development roles within the healthcare industry
- Ability to work collaboratively across multiple teams to ensure alignment
- Adaptability and flexibility to support rapid adjustments to strategy and priorities to meet changing business needs
- Strong organizational skills and ability to manage multiple priorities simultaneously
- Strong written and verbal communication skills
- Experience in excel or other reporting tools
Preferred Qualifications
- Experience in Powerpoint
Pay Range
The typical pay range for this role is:
$43,700.00 - $107,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
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