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Key Account Manager
nLIGHT DEFENSE Systems, Inc.United Statesfull_timeVerifiedPosted 6 Feb 2025
💰 $130,000/yr($100,000/yr – $130,000/yr)
About the role
Who We Are At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively growing market. We are a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications, to name a few. Our lasers are changing not only the way things are made, but also changing the things that can be made.Headquartered in Camas, Washington, nLIGHT is a publicly listed company (NASDAQ: LASR).SummaryThis position is a dynamic, growth-oriented opportunity to participate in the rapidly evolving, technology-oriented market of high-powered laser diodes. We are looking for a highly motivated sales professional who is eager to bridge across all facets of a leading high technology company to support our key diode customers. Additionally, this position will interact regularly with senior and executive management. Functions
- Lead and grow key sales accounts, as measured by customer satisfaction indicators, market share, revenue, and profit.
- Employ best-in-class large account management practices, managing relationships, tactical and strategic initiatives through customer, Distributor and internal meetings.
- Lead cross functional account teams to qualify new opportunities, to mature opportunities through sales funnel, and execute on won business
- Partner with Product Management to define roadmap, technical specifications based on industry vision, customer needs, market trends, and technological advances.
- Drive effective forecasting, pricing, specification documentation, supply agreement, & post sales support.
- Drive account business reviews at executive level communication, KPIs, dashboard
- Identify and manage risks – escalate issues, establish mitigation actions, and drive to resolution to protect our customer’s and business interests
- Participate in trade shows, conferences, and other industry events
- BS in Engineering, Physics, Chemistry, Material Science or exceptional industrial experience in closely related technologies. Advanced technical/ business degrees preferred.
- 3+ years in technical roles (development, process, product, quality engineering) required, preferably related to semiconductors or similar high precision technologies.
- 2+ years of customer facing account or sales experience with progressive responsibilities.
- Excellent communication and situational skills with our global and diverse customer base
- Proficient at aligning technical needs of customers with nLIGHT functional capabilities to comprehensively support delivering Quality and robust solutions
- Strong critical thinker, proficient problem solving skills using structured methodologies (e.g. 8D)
- Strong passion for product experience enabling succinct communication between our highly technical customers & internal teams
- Experience using ERP and/or CRM systems, data analytics
- Ability to lead in matrix organization with assertive management skills
- Support sales related business process continuous improvement, and ISO compliance
- Prior experience in developing and manufacturing volume high precision hardware or knowledge of DFM, six sigma, lean a bonus
- Ability to travel domestically and internationally, estimated < 20%
- Key Account Manager: $100,000 - $130,000 annually
- Target Cash Bonus of 6% of earned wages
- Eligible for Restricted Stock Unit grants
- 4 weeks of Paid Time Off per year
- 10 paid Holidays
- Eligible for health benefits on the 1st day of the month after your start date
- Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period
- Flexible Spending and Health Savings Accounts
- Employee Stock Purchase Plan
- 401(k) with company match and immediate vesting
- Company paid Short-Term and Long-Te
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