Data Solution Architect | Commerce Team

WHY DEPT®?

 

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. 

 

Position Summary:

 

The Data Cloud (CDP) Data Architect is a demonstrated thought leader in technical and functional aspects of customer engagements that lead to the successful delivery of Salesforce Data Cloud Projects.

 

The Data Architect works closely with clients and project team members to clarify, define, and architect Salesforce Data Cloud solutions to meet client needs. Play a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs. Design transformational CDP solutions that meet business requirements in accordance with company and industry best practices for Salesforce Data Cloud. Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions. Develop POCs, be hands-on with configuration, and help customers with complex use cases. Collaborate with internal colleagues (sales, client services, developers, etc.) to help customers maximize the value of their products and services.

 

Essential Duties and Responsibilities:

• Serve as the Subject Matter Expert for Salesforce Data Cloud
• Collaborate with client to define requirements, deliverables, and set expectations 
• Translate business requirements into well-architected solutions that best bring to bear the Salesforce Data Cloud platform features (Data Streams, Identity Resolution, Calculated Insights, Segmentation, and Activation)
• Lead technical design sessions; architect and detail technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Create technical, integration, and data design documentation
• Align closely with Account and Sales teams and partner in pre-sales activities such as scoping, engagement plan development, and project staffing
• Manage multiple strategic clients simultaneously to meet billable utilization target
• Act as an escalation point as it relates to Salesforce CDP projects

 

 

Qualifications:

• Salesforce Data Cloud platform experience, also beneficial to have additional Customer Data Platform/Management (Custom CDP Solutions, SaaS CDP Solutions such as Tealium AudienceStream, Adobe AEP, Segment, Arm Treasure Data, BlueShift, SessionM, RedPoint etc.) 
• Demonstrated functional and technical knowledge in implementing Salesforce solutions, including experience with cross-cloud integrations (i.e. Marketing Cloud, Commerce Cloud, Service Cloud) 
• Experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure
• Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams
• Specializes in gathering and analyzing information related to data integration, subscriber management, and identify resolution
• Ability to work independently and be a self-starter
• Comfort and ability to learn new technologies quickly & thoroughly
• Excellent analytical & problem solving skills
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, road mapping, enterprise transformation strategy, and executive-level requirement gathering sessions
• Travel to client site (up to 25%)
• Knowledge of Data Governance and Data Privacy concepts and regulations a plus

 

Education/Experience

 

Bachelor's degree from four-year college or university. MBA is a plus.

 

Certificates and Licenses:

 

Salesforce Certified Administrator 

Salesforce Data Cloud Consultant

Any other Sa