SENIOR AI PRODUCT ENGINEER (1043) - DEPARTMENT OF TECHNOLOGY

Company Description

Department: DT/Emergent Technology
Job class: 1043 IS Engineer - Senior
Salary range: $153,686.00 - $193,388.00 annually
Hours: Full-time.
Role type: Permanent Exempt (PEX), Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring. Project-based positions cannot be ongoing or exceed 36 months.  

About:

• Application Opening: Monday, November 10, 2025
• Application Deadline: This job will close no sooner than Monday, November 24, 2025 (11:59 PM).

Department Description:

Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:  

• IT Project Management Office 
• Enterprise Application Services 
• Cloud Center of Excellence 
• IT Operations and Support including the Service Desk and NOC 
• City Infrastructure including the Network, Telcom and Data Centers 
• Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery 
• Public Safety Systems and Municipal Broadband Fiber 
• SFGovTV Broadcasting Services 
• IT Finance and Administration Services 
• Emerging Technologies 

Why Join Us?  Innovative & Impactful Work At DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations. 

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees. 

• Competitive pay, benefits, and retirement options 
• Career growth opportunities through training, internal mobility, and subsidized education 
• Diverse work environment in a diverse city 
• We offer employees the ability to work from home one day a week while spending the other four days in our San Francisco office, promoting both collaboration and work-life balance

We are committed to ensuring that the City services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sextual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to, Black, Indigenous, and people of color (BIPOC). 

Telecommute option: This is a hybrid role requiring on-site work at our San Francisco office. Occasional travel within San Francisco may be required.

Job Description

We are a small, mission-driven Emerging Technologies team leading responsible AI adoption across City government within DT.

We work on:

1. Testing and making AI tools available to other departments,
2. Setting technical standards for safe and responsible AI use, and
3. Building and experimenting with prototypes that demonstrate the potential of applied AI

As our AI Product Engineer, your primary focus will be designing and building prototypes that showcase how AI can solve real challenges in government. You’ll create end-user applications that surface retrieval-augmented generation (RAG) and LLM features, making them usable, transparent, and trustworthy.

Because we are a small team, you’ll also need to flex into other areas: contributing to standards, supporting tool evaluations, and helping translate AI’s potential to departments across the City. This role is hands-on, creative, and highly collaborative — ideal for someone who enjoys working at the intersection of technology, product, and impact.

Position Responsibilities

• Prototype and ship applied AI tools (chat interfaces, knowledge assistants, workflow integrations) that demonstrate new use cases for City departments.