Clinical Care Manager

Job DetailsJob Location: Main Office - Denver, CO 80231Position Type: Full TimeSalary Range: $57,784.00 - $63,000.00 SalaryWhy work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:


Employer paid medical options, dental, and vision benefits
Generous paid time off such as vacation, sick, personal, and holidays
Life and disability insurance
Tuition reimbursement (full-time employees only)
Mileage reimbursement
403(B) with company match
Employee assistance program


Position Purpose

Clinical Care Managers (CCMs) provide vital support to individuals with severe and persistent mental illness (SPMI) as they transition from behavioral health care settings to living successfully in the community. Clinical Care Managers assist clients in achieving goals such as benefits acquisition, housing stabilization, and securing both behavioral and physical health services. They work collaboratively with clients, providers, community partners, and systems to ensure that care plans are tailored to meet the unique needs of each individual.

CCMs may serve adult clients transitioning from mental health hospitals, inpatient psychiatric units, or acute treatment settings, helping them stabilize and integrate into the community. They also support justice-involved adults who are in the competency process, including those still in custody or receiving restoration services at state mental health hospitals.

CCMs may also serve youth clients aged 20 and younger with SPMI, helping them navigate complex systems such as child mental health services, child protection, juvenile justice, and education. They collaborate with multidisciplinary teams to ensure comprehensive support for young clients transitioning from inpatient psychiatric hospitals, acute treatment units, or long-term residential treatment centers.

CCMs may be required to comply with the Colorado Mental Health Hospital at Pueblo and the Colorado Mental Health Hospital at Fort Logan’s infectious disease and drug screening policies and procedures. This includes meeting requirements for COVID, Flu, Hepatitis-B, Tuberculosis vaccines, fingerprinting, and urinalysis testing.

Essential Duties


Provide intensive care management for individuals to ensure a successful transition into community-based living and treatment from state hospitals, acute treatment centers, crisis services facilities, withdrawal management facilities, criminal justice settings, or other higher levels of care. This includes meeting with individuals supported face to face in the community and in the hospital or through virtual means, at a frequency that meets minimum contractual requirements and is sufficient to provide the intensity of supports for successful community transition.
Ability to clinically assess an individual’s needs, including understanding mental health symptoms, coordinating behavioral health services and attending the first behavioral health appointment. Ability to utilize clinical skills such as motivational interviewing and brief interventions.
Complete health needs assessments and collaboratively develop person-centered individualized care plans that includes all activities and services that are essential to meet the specific needs of the client. Monitors, evaluates, and updates the services listed in the care plan for their effectiveness in a timely manner.
Assist in accessing services and coordinating care while ensuring individuals have all the resources required for daily living (such as: food, housing, therapies, and transportation).
Assist individuals and families in coordinating wraparound services and funding sources to secure needed behavioral health and physical health care needs. This will include coordination with providers such as community mental health centers, primary care, case management, Assertive Community Treatment teams, Regional Accountable Entities, and others.
Advocate for the best interest of the individual by working with providers to resolve conflict as it relates to the individual’s care plan.
Collaborate with Peer Support Specialists to implement care plans, coordinate services, and communicate with treatment providers.
Educate Alternative Care Facility and Skilled Nursing Facility staff about successful interventions and care strategies for individuals, as needed to increase individual’s success in maintaining the least restrictive setting that can meet their needs.
Assist in linking with CMHC or other identified provider to enroll the client in the necessary and required behavioral health services.
Assist individuals to apply for appropriate housing vouchers when needed, and support them in locating, applying for, and attaining rental housing.
Assist with benefits acquisition where appropriate, incl