Senior Manager, Marketing and Production - (25-OMAC-103000-066)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:

Senior Manager, Marketing and Production

Job Code:

OA0373

Supervises Directly:

Yes

New or Revised:

Revised

Regular or At-Will:

At-Will

Date Last Revised:

9/23/2025

Exempt or Non-Exempt:

Exempt

Compensation Approval Signature:

Union/ Non-Union:

Non-Union

Department Name and Division: 

Marketing and Communications-Central Administration / Administration

Salary Schedule: 

Executive Grade

Cost Center Code:   

103000

Grade:

ESSA

Essential Position:

No

Reports To:

Chief Administrative Officer and Executive Vice-President

EEO Code:

Officials and Administrators

Work Format

Hybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Senior Manager, Marketing and Production develops strategies and tactics to build brand awareness for DC Water and to promote its programs and initiatives. Serves as Creative Director to shape the visual style and imagery for various media projects. Manages outside vendors retained to assist in marketing and advertising efforts. Serves as the primary contact in managing the production process for major publications, promotional items, advertisements and videos generated by the Office of Marketing and Communications, to include managing the design and editorial process for various signature publications. Supervises the work of employees engaged in the design and preparation of graphics/camera ready artwork, DC Water employee and customer newsletters, internal/external brochures, special publications and reports, forms, and other collateral materials. interacts with other departments for and purchasing for Marketing and Communications.

Essential Duties & Responsibilities:

• Develops strategies and tactics to build brand awareness for DC Water; directs all phases of project design, media buys and placements.

• Manages efforts to market DC Water’s customer assistance programs to increase the number o