Senior Engineering Director

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Director of Engineering in Charlotte, NC or Frisco, TX (Client Site)

The Senior Director of Engineering provides expert technical leadership for all critical building equipment and systems. This role oversees engineering operations, develops maintenance strategies, and drives system optimization initiatives. The position requires extensive knowledge of commercial building systems, including HVAC, electrical, plumbing, fire/life safety, and automation technologies. The ideal candidate will combine strong technical expertise with strategic leadership skills to ensure optimal facility performance while maintaining excellent client relationships.

Here is some of your day:

• Lead daily engineering operations, including system monitoring, incident response, and performance optimization
• Develop and implement operational strategies that align with organizational goals and technical requirements
• Build and manage cross-functional relationships between engineering teams and other departments
• Establish operational metrics and KPIs to measure effectiveness and identify areas for improvement
• Drive process standardization and automation initiatives to increase efficiency and reduce manual intervention
• Manage operational budgets and resource allocation for maximum efficiency
• Lead incident management processes, including root cause analysis and implementation of corrective measures
• Oversee capacity planning and infrastructure scalability to support business growth

Who we are looking for:

Required

• 7+ years of experience in engineering operations or related technical roles
• Proven experience leading operational teams in a technical environment
• Strong understanding of IT infrastructure, system architecture, and operational best practices
• Experience with monitoring tools, incident management systems, and operational metrics
• Excellent problem-solving abilities and analytical skills
• Strong leadership and communication skills

Preferred

• Bachelor's degree in Engineering, Computer Science, or related technical field
• Experience with DevOps methodologies and practices
• Knowledge of automation tools and continuous integration/continuous deployment (CI/CD) processes
• Certification in ITIL, Six Sigma, or other operational excellence frameworks
• Experience in cloud infrastructure management (AWS, Azure, or GCP)

Success Factors

• Ability to balance strategic vision with tactical execution
• Proactive approach to identifying and addressing operational challenges
• Effective stakeholder management and communication skills
• Data-driven decision-making approach
• Commitment to continuous improvement and operational excellence

Schedule: Monday-Friday day shift with on-call 24/7 for emergency response

Pay $110,000-160,000 with a 20% targeted bonus of the annual salary

Estimated total compensation for this position:

150,000.00 – 200,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Charlotte, NC, Frisco, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Comp