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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Reporting to the Director of Premier Segment, the Premier Business Administration Senior Manager serves as the primary business support function for the Premier line of business.

Job Description:

Duties include, but are not limited to the following: 

1. Executes “run the business” activities including business meetings, events & client engagement, business reviews and execution of key projects on behalf of the business.
2. Develops and drives the full year planning cycle to successfully deliver Premier’s KPI’s and OKRs. Partners with leadership to align priorities and ensure effective execution of projects that drive performance in growth areas.
3. Ensures all executive and leadership presentations meet brand and quality standards on behalf of the business. Contributes and prepares presentations as needed within the segment. 
4. Facilitates internal meetings, setting the standards and practices used by administrative segment staff, to ensure consistency and deliver expectations, including regular town halls/all hands, leadership meetings/offsites, C-Suite updates, and financial/business case development.
5. Leads and collaborates with segment administrative staff in the execution of segment projects and client relationship events. Ensures strong alignment and communication with segment team to ensure goals achieved.
6. Develop strong working partnerships with key internal partners, including by not limited to marketing (events & experiential), communications, finance, and strategic execution & business performance to influence execution of projects and processes to align with segment priorities.
7. May facilitate external meetings to accelerate decision-making and support implementation of recommendations aligned with LOB objectives. 
8. May develop, manage, and execute programs and initiatives supporting Premier banking. Manage holistic integration and execution, along with critical partners, to ensure goals are achieved. 
9. Coordinates, on behalf of leadership, teammate routines such as the Premier Advisory Council and teammate feedback sessions. 
10. Ensures the annual goals process runs smoothly and timely for the segment.
11. Collaborates with Total Rewards and the business leaders to ensure segment incentive design process runs smoothly and timely. Ensures escalation path, on behalf of business leadership, is maintained and effective resolution is achieved.   
12. Partners closely with CSBB Business Management on behalf of segment in preparation of key routines, including executive market visits, Inspire Sessions, Truist Performance Accountability, Operating Council Meetings, Board of Director Meetings, etc. 
13. In partnership CSBB Vendor Management and Sourcing, serves as primary partner to external relationships including contract adherence, supplier maintenance and routines. 

Required Qualifications:
1. Bachelor’s degree with a concentration in business, finance, banking or equivalent education and related training.
2. 7+ years of experience in retail banking programs or consultancy, with specific experience in strategy, marketing, product management, sales management or segment related experience.
3. Excellent interpersonal and communication skills, particularly in interaction with senior management including the ability to influence strategy and decision making
Excellent people management skills; ability to manage a diverse level of skills and experiences, in a team oriented environment.<