Public Area Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

Our Brand Promise:   

At Four Seasons, life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.    

 

Our Promise to You:   

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.     

 

What Makes Us Unique:   

Four Seasons Hotel Westlake Village is a Southern California oasis, set between the bustle of Los Angeles and Santa Barbara’s wine country, just north of Malibu’s famed beaches. It’s here where recreation, rolling hills, and southern California’s best climate meet a wealth of resort-style amenities, recreation, wellness, and culinary experiences to relax, reconnect, recharge and renew. 

 

What We Expect:   

Job duties include but are not limited to:  

• Spot clean all furniture and keep it in its proper place.

• Offer assistance to any guest in a courteous and friendly manner.

• Maintain a neat and clean personal appearance.

• Maintain all equipment and supplies and use them in a proper manner.

• Fold towels for restrooms.

• Respond properly in any hotel emergency or safety situation.

• Complete any project assigned by management and staff.

• Fill all wet products in both men's and women's locker rooms daily

• Roll bath towels and place on towel credenza and ensure it is replenished through out the day

• Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas.

• Removes trash from designated areas and disposes trash in a central area

• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper.

• Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests

• Provides genuine hospitality and recognition in the work area. Promotes hotel services and products

• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately

• Reports any damages/repairs/maintenance needs

• Reports to your managers anything or anyone suspicious and a Health and Safety hazard

• Carries out any other cleaning duties as specified by your manager

  Works harmoniously and professionally with co-workers and hotel employees

Ideal Candidate Will Have:  

• High school education or e