Senior Table Games Manager

Essential Job Functions:

• Develop and Mentor FSA Tribal Members within your department.
• Must portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of always providing exceptional service.
• Responsible for overall management supervision of the Table Games Department including providing leadership direction in accordance with the organizational chart.
• Ensures Table Games Department meets operational goals.
• Implements, designs, and monitors all Table Games Training Program and seminars directed at developing and enhancing team member skills.
• Prepares annual departmental budget and ensures compliance with it.
• Responsible for on-going daily operations, guest services, cash control budget development and implementation and interface with other departmental operations personnel.
• Responsible for the selection, training, evaluation, and supervision of Table Games Dealers in accordance with the organizational structure.
• Ensures that all employees in the Table Games Department understand and are accountable for their area(s) of responsibility. Acts as a role model for employees and fosters teamwork, employee morale, motivation and open communication.
• Promotes outstanding guest relations.
• Ensures that all department employees are adhering to the attendance policy.
• Ensures that all department employees are in compliance with appearance standards.
• Ensures that all department employees understand the Eye-Hi-Goodbye Program and are complying with the program.
• Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
• Monitors performance standards regularly.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Studies and standardizes procedures to improve efficiency of subordinates.
• Maintains harmony among workers and resolves grievances.
• Performs other related duties as may be assigned by reporting senior.

• Understand and comply with the Eye, Hi, Goodbye program.
• Regular attendance is required.

Core Competencies & Equipment Knowledge:

• Leadership: Able to assume a role of authority as necessary; set an example for coworkers; delegate responsibility and empower employees to make decisions; provide constructive feedback to others.
• Energizing Others: Able to exhibit a can-do approach and inspire employees to excel; use competition to encourage others; develop performance standards and confront negative attitudes; develop a team spirit.
• Influence & Persuasion: Able to convince others in both positive and negative circumstances; use tact when expressing ideas or opinions; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections successfully.
• Initiative: Able to bring about great result from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive business outcomes; undertake additional responsibil