Business Analyst - Merchant Solutions Reporting

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analyst - Merchant Solutions Reporting

What does a successful Financial Analyst do?

At Fiserv the Financial Analyst in this role will focus on gathering and managing reporting requirements to provide actionable insights and support decision-making within the line of business. The ideal candidate will possess strong analytical skills, effective communication abilities, and a deep understanding of reporting tools and methodologies, as well as an inside working knowledge of Merchant Solutions.

What you will do:

• Collaborate with stakeholders to identify, gather, and document reporting requirements for the Merchant Solutions line of business.
• Analyze existing reporting processes and tools to determine opportunities for improvement and optimization.
• Develop and maintain detailed documentation of requirements, workflows, and processes to ensure clarity and alignment among stakeholders.
• Act as a liaison between business units and technical teams, translating business needs into clear technical specifications.
• Conduct regular meetings and presentations with stakeholders to share findings, updates, and recommendations.

What you will need to have:

• A minimum of 1 year as a Business Analyst, preferably in the financial services or technology sector
• Inside working knowledge of Merchant Solutions and its operations.
• Proven analytical skills with the ability to interpret data and generate actionable insights.
• Excellent communication and interpersonal skills, with the capability to engage effectively with stakeholders at all levels.
• Familiarity with reporting tools and methodologies.
• Proficiency in Power BI for data visualization and reporting.
• Detail-oriented with a strong emphasis on documentation and process clarity.

What would be nice to have:

• Bachelor’s Degree in Accounting, Finance, Mathematics, Computer Science, or Data Analytics and/or equivalent military or work experience.
• Experience with SQL and SSRS for reporting and analysis.
• Experience in the Merchant Solutions space or similar financial services domain.
• Background in project management or agile methodologies.
• Relevant certifications (e.g., Certified Business Analysis Professional - CBAP).

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without the need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays and generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

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This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate ag