Inside Sales Supervisor - Inbound

This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit. 

I. Job Summary

Provides hands‑on leadership and coaching to the Area Inside Sales Team, combining sales expertise with talent development to improve performance, customer outcomes, and revenue growth.

II. Essential Duties and Responsibilities
 

• Lead and inspire the Area Inside Sales Team through active coaching, performance management, and day‑to‑day engagement to drive consistent execution and results.
• Set clear performance expectations and hold team members accountable to sales activity standards, inbound sales goals, and productivity metrics.
• Champion the corporate sales strategy by translating objectives into actionable priorities and guiding the team through disciplined execution.
• Serve as a frontline coaching leader, providing regular feedback, skill development, and real‑time support to elevate sales capability and confidence.
• Foster a customer‑first mindset, ensuring a high level of customer satisfaction and proactively collaborating with the Area Sales Manager to resolve escalated or complex issues.
• Develop and build talent by forecasting staffing needs, recruiting high‑quality candidates, and preparing team members for growth and advancement opportunities.
• Create a culture of accountability and engagement, encouraging open communication, feedback, and continuous improvement.
• Ensure operational excellence through accurate customer documentation, maintaining integrity across prospect data, contracts, orders, and service records.

III. Qualifications 

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Required Qualifications 
 

• Bachelor's Degree (accredited) or in lieu of a degree,
• High School Diploma or GED (accredited)and four (4) years of relevant work experience.
• 2 years direct business-to-business sales (in addition to education requirements).
• Must live and work in the US. 

B. Preferred Qualifications 

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a remote environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this position across the U.S. is $70,100 - $90,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in N