Physical Measurements Technical Support Engineer

WHO ARE WE?

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world.  Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and “Excellence in Science.”  People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?

WHAT CAN SHIMADZU OFFER YOU?

• Our Culture – A work environment that values diversity, inclusion & belonging.
• Competitive Compensation – Day 1 Benefits & Competitive Salary.
• Retirement Benefits – Matching 401K & Profit-Sharing Program.
• Professional Growth – Clear pathways for Career, Leadership and Personal Development.
• Health Benefits – Flexible Spending/Health Savings Accounts.
• Performance Bonuses – Variable Pay Plan for commission and incentive roles.
• Work-Life Balance – Generous & Front-Loaded Paid Time Off Plan.
• Education – Tuition Assistance Program for both graduate and undergraduate levels.
• Insurance Perks – Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs.
• Well-being – Corporate wellness program.
• Work Flexibility – Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement –Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development.

ADDITIONAL COMPENSATION:

• For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
• For Employees who reside in Connecticut, Massachusetts, New Jersey and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA).

POSITION SUMMARY:

Shimadzu Scientific Instruments is seeking a Technical Support Engineer to join our team. We are seeking a dynamic and enthusiastic individual to help drive sales by providing strong pre and post sales support to our customers. This is a field-based role to support our regional team. Candidates currently residing in or contemplating relocation to Texas, Oklahoma, Kansas, and neighboring states are encouraged to apply.

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Conduct product demonstrations, technical presentations, and training sessions for customers.
• Provide customer focused technical support for physical measurement products including universal testing machines, dynamic and fatigue testing machines, hardness testers, particle size analyzers, and other products as required.
• Perform Installations, software training, basic maintenance, and troubleshooting at customer locations.
• Participate in sales calls with regional sales and service representatives.
• Collaborate with the sales team to identify and pursue new business opportunities.

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• Bachelor's degree in a relevant technical discipline such as Mechanical Engineering or Material Science and Engineering. A bachelor’s degree in a related field or equivalent experience may be considered.
• Strong technical knowledge and understanding of these technologies.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Willingness to travel.

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.

EEO Statement

Shimadzu Scientific Instruments is an equal opportunity employer and federal contractor or subcontractor. As applicable, the parties agree that they shall abide by the requirements of 41 CFR Section 60-1.4(a); 41 CFR Section 60-300.5(a); 41 CFR Section 60-741.5(a); and 29 CFR Part 471, Appendix A to Subpart A with respect to affirmative action program and posting requirements, and that these requirements are incorporated herein. These regulations re