Senior Design Manager

Application Deadline:

05/22/2025

Address:

320 S Canal Street

Job Family Group:

Customer Solutions

We are on the search for a Senior Design Manager to join our team and to help drive human-centered experiences through their passion for delivering exceptional user experiences, visual design in collaboration and ability to drive projects from concept to completion.  

Reporting to Design Director, the Senior Design Manager will build, lead and manage a team of Product and Content Designers, and execute on user experience design work for BMO secure experiences. This role will foster a team environment where user experiences are driven by customer data/insights and business goals, best practice and support the implementation of the digital design system across products and project teams.

Please include any relevant portfolio with your resume.

Designs and creates digital experiences by prioritizing users and business requirements over technology limitations and constraints. Understands logical user flows focusing on interaction models, navigation and usage. Applies user-centered design processes to create satisfying and compelling experiences for users of a product. Conducts user research and testing, develops wireframes and task flows based on user needs. Collaborates with development teams to create intuitive, user-friendly software by applying understanding of graphic design, programming and web technologies.

• Works with cross-functional teams including engineering, product management and user research.
• Chooses and implements the best design techniques and tests for usability.
• Gathers user and business requirements and turns them into initial sketches and wireframes all the way through to visual design and HTML/CSS prototyping.
• Uses wireframes, flows, sketches, and customer journeys to communicate designs in order to promote cross-disciplinary team development and communication.
• Creates simple prototypes that convey the intent of initial ideas and thoughts.
• Understands the user and business needs and transforms them into a digital experience.
• Creates sitemaps and determines the information architecture, makes wireframes and prototypes.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

Intermediate level of proficiency:

• User Interface Design.

Advanced level of proficiency:

• Design Pattern/ (User Behavior).
• Imaging Tools.
• Web Analytics.
• Media Content and Graphic Designs.
• Emotional agility.
• Adaptability.
• Business Requirements Definition, Analysis and Mapping.
• Accessibility.
• Responsive design.
• Storytelling.
• Usability Evaluation.
• Design Thinking.
• Human Centricity aspects.
• User Experience Design.
• User Research.
• Customer Centricity.
• Verbal & written communication skills.
• Analytical and problem solving skills.
• Collaboration & team skills; with a focus on cross-group collaboration.
• Able to manage ambiguity.
• Data driven decision making.
• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Seasoned professional with a combination of education, experience and industry knowledge.

Salary:

$120,000.00 - $222,600.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as locati