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Customer Service Representative/ Administrative
GreenPoint AgUnited Statesfull_timeVerifiedPosted 2 Apr 2026
About the role
About GreenPoint Ag GreenPoint Ag is a farmer-owned, American-owned company. We’re committed to farmers’ success, because that’s the only way we succeed. It’s a responsibility we don’t take lightly, and we look for employees who share this same commitment.
As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states.
If you share a passion for rural America and the farmers who are so vital to its health, then we’d like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today’s most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Decatur, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position
As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states.
If you share a passion for rural America and the farmers who are so vital to its health, then we’d like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today’s most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Decatur, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position
Summary/Objective
Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag’s customers and vendors. During season, this is a fast paced environment where one must think quickly on their feet while keeping a pleasant atmosphere.
Essential Functions
· Builds strong customer relationships through providing excellent service · Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.) · Addresses customer requests via phone or email (internal & external customers) · Performs customer invoicing · Collaborates with teammates · Performs inventory management within ERP system · Works closely with sales, supply, logistics and other GreenPoint Ag teams · Ensures consistent adherence to approved credit policy· Assists Warehouse Manager with merchandising, inventory management and housekeeping· Deliver products when necessary· Assist with loading/unloading productsSupervisor
· This job has no supervisory responsibilities.Required Qualifications
· One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience- Logistics experience is highly desired
- Experience with agriculture preferred
- Valid driver’s license; must be able to meet a Motor Vehicle Review in accordance with Company policy
Knowledge, Skills & Abilities
· Excellent interpersonal skills necessary for customer relations · Strong written and verbal communication skills · DedicaApply for this role
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