Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sr Portfolio Owner Manager within PNC's Treasury Management organization, you will be based in Pittsburgh, Chicago, Charlotte or New York. Other locations may be considered.

Job Summary

Payments Knowledge:
- In-depth knowledge of back-end payment processing (specifically wire, ACH, instant payments, and card)
- Participate in working sessions with product management to develop product roadmap.

Technical/Design/Delivery
- Ability to understand complex technical workflows and provide recommendations for improvements.
- Technical- experience managing complex technical projects/programs, including an understanding of how to use agile to deliver quickly, accurately in a high risk business
- Communication skills targeted to audiences from developers and BA’s to senior executives
- Design thinking mentality
- Ability to identify, prioritize, and solve challenges daily and help teams do the same. Ability to use creativity to solve and challenge the status quo
- Transformative mindset.
- Management, people skills
- Documentation including visualization of complex workflows and precision in describing complex needs

Production/Client support
- Ability to provide guidance during stressful production issues.
- Engage in complex customer implementations to ensure a seamless end to end implementation.

Job Description

• Represents the business and sets the strategic vision for highly complex portfolios. Makes trade-offs across teams, e.g., funding and resource allocation; ensures alignment where needed. Approver of teams' prioritization and major deliverables.
• Is the main interface with Senior leadership and other portfolios/executives, especially when there are decisions (i.e., reprioritization) to be made across portfolios. Engages with other Portfolios/ executives when information/ scope of the teams not enough to make decisions
• Is an extension of the Product Owner; makes decisions including removal of impediments based on information provided by Scrum teams/POs and other stakeholders. Ensures solid product vision together with all Product Owners and provides guidance on backlog prioritization based on business value.
• Pressure tests iteration plans and scope. Reviews iteration WIP, demos and provides feedback as necessary. Determines if iteration outcome is acceptable from functional/non-functional aspects
• Reviews final deliverables, approves and coordinates acceptance among SMEs. Partners with independent risk management to ensure requirements are met and that products are integrated and deployed successfully to production

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.