TWA - Director-Digital Product Mgmt, Digital Payments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

How will you make an impact in this role?

The Enterprise Digital Experiences team (EDX) seeks to embed customer centricity in digital experiences by delivering personal, integrated and intuitive products & solutions.

The team is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App, Americanexpress.com, Amex Offers, Customer Personalization, Push Notifications and Enterprise Identity.

The team is looking for a Product Director to lead the development strategy and roadmap for key features and functionality on the EDX Financials team leading Digital Payments. The Product Director will lead a superb group of product managers and partner with a world class team of designers, engineers, and analytics to drive core goals centered around customer satisfaction, engagement, digital adoption, and revenue.

The successful candidate will be responsible for defining and executing a Digital Payments strategy globally, central to EDX's charter of evolving and reimagining digital experiences.  You will demonstrate the value of the product by influencing leadership and cross-functional groups across the organization. Partnering closely with a large group of stakeholders to drive outcomes and help prioritize across the portfolio.

If you're looking to make an impact at scale and take our vision to the next level, we'd love to hear from you.

·      Lead the development and strategy for key features and functionality in the app.

·      Effectively engage multiple stakeholders to develop your overall product strategy, identify opportunities and define core outcomes. Report and collaborate on roadmaps, progress and feature release plans.

·      Partner with Strategic Delivery functions on definition of the roadmap & resource management

·      Partner closely with Technologies to continue acceleration of feature delivery

·      Develop deep partnerships across the organization

·      Partner closely with the broader Director team to drive a scaled portfolio model by ensuring integrated roadmaps, end-to-end experience cohesion and delivery best practices

·      Innovative mindset – understanding technical nuances of the channel and core platforms

·      Drive ‘Product Ownership’ mindset across the team, owning not only technical delivery but also on-going support and product iterations

·      Direct accountability for the ongoing management of multiple product backlogs, including prioritization, testing, global deployment, and production support, as well as continuous optimization and experimentation

Minimum Qualifications

·      6-8+ years of experience in product management, or relevant work experience

·      Experience managing multiple agile del