Retail Associate | Part-Time | prAna

Overview of the Position:

The Sales Associate is an essential part of our retail team. They assist store leadership in delivering exceptional brand and guest experiences, driving store sales, and increasing profitability. Follows prAna marketing and promotional directives that will increase sales and grow our existing customer base. Helps maintain high store standards and conditions while fostering a positive, inclusive environment. 

Essential Functions and Responsibilities:

• Delivers helpful, knowledgeable, and friendly service in person and by other means such as phone or mobile devices, as per prAna service standards.

• Welcomes prAna guests with a warm and genuine demeanor and strives to give them a friendly and educational experience while they’re in the store.

• Assist guests in finding merchandise and goes above and beyond to create an exceptional shopping experience; recommends product that will satisfy their needs and maximize store sales.

• Assists guests with special orders, exchanges, returns and in-store orders from prAna.com.

• Possesses proficiency in use of our prAna POS system for sales transactions.

• Displays a clear understanding of the prAna product line, participates in product education modules/training, and consistently, enthusiastically and methodically, informs our customers about our apparel and accessories.

• Assists with inventory cycle counts, order processing, and stock room organization.

• Assists the Management team with weekly housekeeping tasks to maintain a clean and organized store (windows, floors, dusting).

• Follows inventory control and loss prevention procedures.

• Assists with merchandising, floor resets, and visual merchandising directives to elevate the customer experience.

• Ability to follow all safety and security protocols and always operate within these guidelines.

• Delivers input and ideas around new and exciting store, field of play, and region-specific events that will amplify prAna’s voice in the outdoor world.

Education, Experience and Time Requirements:

• Retail sales or customer service experience in specialty retail, active, or outdoor apparel a plus.

• Holds a passion for the outdoors and some/all of prAna’s key fields of play.

• High School diploma or equivalent required

• Must be at least 18 years old.

• Flexibility and willingness to work an ever-changing schedule with various shift start and end times, based on business needs and trends.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Occasionally requires ability to remain stationary

• Constantly requires ability to move about the store, communicate with others (guests / co-workers) to exchange information

• Frequently adjust / move items weighing up to 40lbs

• Detailed physical requirements document on file

Here’s what’s in it for you!

• Life/Work balance – this is a core value at prAna, we want you to have life/work balance so you can be your best self at home and work. We offer flexible work schedules because we believe in Life/Work balance.

• Generous product discounts on prAna and Columbia Sportswear family of brands: Columbia, Mountain Hardwear, and SOREL

• Gift Card to purchase product

Employee Conduct:

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

This job description is not intended to be a comprehensive list of duties and responsibilities but constitutes a general definition of the position’s scope and function in the company. Duties and responsibilities may change without notice.

 At prAna, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth. lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity. military and veteran status, and any other characteristic protected by applicable law. pr