Senior Product Manager, Heroku Ecosystem

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Are you an innovative product leader who thrives in a fast-paced, collaborative environment and loves working with the best technology teams in the world? Do you have a strong focus in the pursuit of delivering developer experiences that enable developers to do the best work of their careers? If so, this amazing role in our Heroku Product team could be for you!

Heroku is looking for a Product Manager to lead the Heroku Elements Marketplace and Add-on program, the most important extensibility point of the Heroku Platform. In the add-on marketplace, add-on partners can list and sell services such as data stores, observability tools, CI/CD and much more. You will lead this product, and guide its future and evolution. You’ll gather feedback from and work with both sides of the market: Heroku customers and Heroku add-on partners to understand their requirements.

Heroku Ecosystem is also a store-front for two other important Heroku extensibility points: programming language Buildpacks and Heroku Buttons for quickly deploying software made for Heroku. Other product managers own those features, but you will work with them to make sure they’re a coherent part of the Heroku Elements marketplace.

Importantly we’re also planning to add more Heroku extensibility points that partners can tie in to, and you will play a big role in defining and launching those.

Heroku is taking a big step forward this year with a significant investment in hiring, roadmap, and new technologies. You can help shape this exciting future! Read more at https://blog.heroku.com/.

Responsibilities

• Leverage all our feedback channels (Heroku Public Roadmap, Community, etc) and meet with customers and partners to drive new ideas. Be clear on definition of done and agile standard processes for current work, while thinking about future experiences to come. Be the product lead for one or more scrum teams providing stories, requirements, acceptance criteria, while supporting the design process.
• Put together an internal product roadmap presentation for a well-defined and well-understood product area. Effectively communicate your roadmap to product and engineering leaders and product requirements to your scrum team. Demo your product at internal reviews (e.g. sprint reviews) or to customers and partners.
• Have strong domain knowledge of your area. Understand where your product/feature fits into the overall business and the rationale behind roadmap prioritizations. Build relationships with your development team.
• Show your partners that you understand their concerns, keep them informed of important changes, and give them a voice in the product direction. Maintain healthy relationships with your engineering and UX colleagues.
• Collaborate with your team to establish and articulate a 6-month roadmap with a specific focus on your product and features. This includes consideration of customers, competition, and innovation.
• Do basic interviewing for PM, UX, or Dev.
• Internalize all core use cases and personas. Present to some customers on your own and begin to establish direct relationships.
• Demonstrate Salesforce values every day at work and be able to clearly articulate the value that the Salesforce Ohana culture brings to our business.

Qualifications

• BS or MS in Engineering, Computer Science, or related subject areas or equivalent experience in technical leadership roles.
• Minimum of 2+ years’ experience in 2-sided marketplace product management or experience with marketplace partner management, preferably in the developer-tooling space.
• Shown ability and experience in building developer-focused products and services.
• Shown ability to influence and coordinate cross-functional teams to execute against a plan.
• Developing leadership, management, and strategic-thinking skills, with the ability to excite and lead others.
• Understanding of the enterprise PaaS produ