Software Engineer II - Enterprise AI for Operations

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$117,200.00 - $193,400.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape. Individual will complete advanced end to end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems.

What Will You Do?

• Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape. Individual will complete advanced end to end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems.

  As a member of Enterprise Data & Analytics (ED&A), you’ll be joining a strategic and collaborative team that is passionate about transforming our business and technology capabilities and paving the way for best-in-class technology, data and analytics.

  As a Software Engineer II for the Enterprise AI for Operations team within the ED&A organization, you will have the opportunity to be an impactful member of a team leading change from day one. You will be an important component of a growing technology team - looked to as a subject matter expert in engineering.  This role will partner with other functions within ED&A to lead application and solution design. It is focused on both helping more junior members of a technical team while delivering quality code and capabilities in support of business objectives and outcomes.

  Primary Job Duties and Responsibilities:

• Leverage ultra-modern technologies such as large language models, Kubernetes, agentic workflows, deep learning models, cloud computing services (AWS), etc. in order to accomplish business goals of modernizing operations workflows.
• Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals.
• Lead application/solution design in partnership with other functions (i.e., architects, product owners).
• Demonstrates subject matter expertise level knowledge in multiple technology disciplines.
• Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately.
• Work independently to tackle well-scoped and loosely scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Four years of programming/development experience preferred.
• Proficiency in programming languages such as Python.
• Strong experience with AWS services, including but not limited to Step Functions, Lambda, Textract, and Bedrock.
• Experience