Scheduled Hours

40

Position Summary

Provides individual attention to each patient and needed support by navigating patients through the complexities of the screening, diagnostic, treatment, and maintenance care continuums.

Job Description

Primary Duties & Responsibilities:

• Serves as a resource to assist patients and family navigate care continuum, barriers to care, and identifies resources/interventions related to social determinants of health (SDOH).
• Tracks interventions and outcomes.
• Completes and processes all necessary paperwork and documentation to enroll patients in appropriate programs.
• Facilitates communication and education with heath care staff and providers.
• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions

• Normal office environment.
• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.
• Ability to move to on and off-campus locations.
• Occasional lifting (<25 lbs.).

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Leadership in Oncology Navigation - American Cancer Society

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
• ​Oncology Patient Navigator Training: The Fundamentals from George Washington School of Medicine and Health Sciences within 45 days of hire.
• Leadership in Oncology Navigation American Cancer Society within six months of hire.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Communication, Compassionate Use, Critical Thinking, Customer Service, Document Processing, Epic EHR, Face to Face Customer Service, Fostering Collaboration, Healthcare Environments, Healthcare Terminology, Making Phone Calls, Microsoft Office, Patient Advocacy, Patient Care Coordination, Patient Education, Patient Interactions, Patient Support, People Oriented, Prioritization, Relationship Networking

Grade

C07-H

Salary Range

$19.21 - $28.85 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email