Social Media Coordinator [MMA Florida]

Company:

Description:

Social Media Coordinator

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Social Media Coordinator at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

This position is a hybrid position based out of any of our offices.

The Social Media Coordinator is responsible for creating and maintaining our online brand presence across a variety of platforms, including LinkedIn, Facebook, Instagram, and Twitter. Candidate will research marketing trends, craft and manage original content on each relevant platform, encourage audience engagement, and lead regional social media training. They will work closely with members of the marketing team to identify appropriate and timely content for the social media platforms geared towards thought leadership and brand culture to increase channel growth through visitor and follower engagement.

As our Social Media Coordinator on the Business Services Group team, you’ll

• Assist in the development and management of a results-driven social media marketing strategy
• Develop and curate engaging written, video, and photo content for social media platforms
• Maintain national brand standards and social media policy across various social media channels
• Source and distribute shareable thought leadership, promotional news, etc., in weekly internal newsletters for colleague use across social platforms
• Attend onsite and offsite events and produce live social media content
• Train internal colleagues in social media best practices and policies
• Oversee internal digital signage platform to support regional initiatives
• Collaborate with the marketing team to create a social media calendar
• Monitor social media channels for industry trends
• Interact with users and respond to social media messages, inquiries, and comments
• Review analytics and create reports on key metrics

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Min. 2 years of professional experience with B2C social media marketing or content development
• Top-notch oral, verbal, and written communication and social listening skills
• Proficiency with photography, photo editing tools (Adobe Photoshop, Canva, or similar), and digital media formats
• Direct experience using social media management tools
• Experience with Microsoft Office (Excel, Outlook, PowerPoint, Word)
• Ability to understand historical, current, and future trends in the digital content and social media space
• Impeccable time management skills with the ability to multitask
• Detail-oriented approach with ability to work under pressure to meet deadlines
• Highly collaborative and team-oriented with a willingness to work cross-departmentally
• Receives and responds to feedback with a willingness to learn
• Travel Requirement (up to 25%)

These additional qualifications are a plus, but not required to apply:

• Bachelor’s degree or higher in marketing, journalism, or copywriting
• Experience using Amplify and SproutSocial

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid and flexible work
• Charitable contribution match programs
• Stock purchase opportunities
• Competitive compensation