Senior Director, GPS & GxP Learning Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Qualifications & Experience
 

Candidates for this position should have significant experience and a demonstrated track record of success leading Learning teams.  Candidates must have the proven ability to develop and lead a team of professionals who can interact across all levels and functions of the organization effectively.  Candidates must also bring to this position a proven ability to lead during a time of significant change, and an ability to establish credibility and influence other executives through both formal and informal leadership. 

Additional professional and personal requirements include:

• At least 12 years’ experience in Learning, Training,  Development, and/or related functions in a GxP environment, experience in biopharmaceutical/life-sciences industries preferred.

• Bachelor’s degree in Business Administration, Operations Management, Engineering or related fields.  A master’s degree in Organizational Development, Human Resources Management or related fields is highly valued and preferred.

• Strong understanding of adult learning principles, instructional design, and learning technologies.

• Strategic agility - Strong and demonstrated strategic thinking capability with proven success & discipline to focus on execution of strategic decisions while balance conflicting priorities.

• Process Effectiveness & Drive for Results - Ability to provide innovative ideas to optimize the function and generate new ideas or alternatives that create value including seeking new information and external insights.

• Excellent communication skills, collaboration with the ability to engage and inspire stakeholders at all levels of the organization. 

• Demonstrated strong ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals & objectives.

• Proven leadership skills with ability to make and act on decisions while balancing speed, quality, and risk.

• Ability to work in a matrix environment and build strong relationships by being transparent, reliable, and delivering on commitments.

• Experience of successfully working across different locations and countries.

• Experienced in management of people and challenging self and others to continuously learn and improve.

• A history of developing and achieving key metrics and scorecards

• Successful track record of building, leading, and maintaining high-performing and highly motivated teams; regarded and well respected as a strong leader.

• Competency in developing strategic plans, as well as directing tactical execution; strong project management skills.

• Innovative and ability to pioneer the use of GenAI in the learning platform.

Key Responsibilities

• Developing and implementing the strategic vision for the Learning Management System (LMS) to support the company's learning and development objectives.

• Leading the planning, execution, and evaluation of LMS initiatives to ensure alignment with business goals.

• Managing vendor relationships for the enterprise learning function and overseeing adherence to BMS policies and industry standards.

• Staying updated on industry trends and regulatory changes related to Learning Management System Operations

• Overseeing the day-to-day operations of the LMS and providing leadership to the LMS team.

• Collaborating with cross-functional teams to identify and address learning needs.

• Establish metrics to assess the impact and e