Part Time Teller/Customer Service

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a Part-Time Member Service Specialist to join our ONESCCU team in our DeLand South Branch! SCCU has been in business for over 70 years, has over 9 Billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

• ONESCCU annual bonus available!
• Medical, Dental & Vision Insurance
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!):

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
• Fixed low rate credit card- 5.99%, if approved
• FREE Identify Theft Protection!
• No fee SCCU accounts

Teller/Customer Service salary

• $16.92 - $18.02 per/hr depending on years experience in banking. 

Responsibilities:

• Provides exceptional member service on a wide variety of deposit, loan transactions, and new account processing.  Effectively assesses members’ needs and makes appropriate referrals for SCCU products and services. 
• Resolves member issues and addresses member questions accurately and in a timely manner.
• Consistently demonstrates effective sales and service skills.
• Consults with members regarding SCCU products and services; recommends additional products and services to meet member needs.
• Periodically serves as floor manager to assess member’s needs and direct them to the appropriate source ensuring maximum lobby efficiency and minimize member waiting time.
• Performs all aspects of processing transactions, including deposits, withdrawals, payments, and the sale of monetary instruments in order to provide complete member service.
• Balances cash, monetary instruments, and daily work to ensure member account integrity.
• Services existing deposit and loan accounts in order to meet member requirements and exceed expectations.

Requirements:

• 6 months prior experience in customer service and cash handling

Education:

• High School Diploma or equivalency

Schedule:

• Part Time up to 29 hours a week:
• Monday, Wednesday, and Friday 11:00AM - 6:15PM 
• Tuesday 8:15AM - 3:00 PM
• Thursday 10:00AM – 4:00PM
• Saturday rotating 8:45AM-1:15PM