Jobs and Careers

Patient Registration Coordinator

Behavioral Health Group (BHG)

United Statesfull_timeVerifiedPosted 9 Jun 2026

About the role

Pay: $18 - $20

Schedule: Mon - Friday 5:30am - 12:00pm / Saturdays 6:30am - 10:00am rotating

Who We Are

We are a team that is focused on patient care and quality. Behavioral Health Group (BHG), is a leading provider of opioid addiction treatment services. BHG provides medication assisted treatment and counseling services in a conventional outpatient setting. At BHG, we are committed to the belief that addiction is a brain disease, not a moral failing. We believe that with hope, respect, and caring, real recovery is possible.

Why Join BHG?

Work-Life Balance: Enjoy generous paid time off, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays.
Investment in Your Growth: Prioritize your development with role-based training and advancement opportunities.
Comprehensive Benefits: Choose from three benefits programs, including health, life, vision, and dental insurance. Enjoy tuition reimbursement and 401K plan with discretionary match.
Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for certifications or licenses.
Employee Perks: Access exclusive discounts on various services and entertainment options, and benefit from our Employee Assistance Program and self-care series.

BHG is the largest network of Joint Commission accredited outpatient opioid treatment and recovery centers operating almost 120 locations in 24 states, and counting. Please ensure you check out our open opportunities in other locations/states as we offer relocation assistance to help support your career.

Essential Duties and Responsibilities:

Greet all individuals entering the treatment center
Maintain an organized waiting area
Validate patient participation in program through checking identification
Check and inform patient and key staff about the patient’s monetary status
Collect and account for patient fees – Collect/request patient fees including copays, deductibles, and coinsurance
Validate that each patient insurance currently eligible and currently authorized, if applicable
Communicates status of eligibility and authorization to the patient
Assists in resolving patient concerns
Checks eligibility weekly and monthly using WayStar or Payer website.
Maintain security of treatment center funds and provide financial reporting
Assist patients in completing insurance forms for submission as needed
Be able to efficiently use a computer
Be able to perform daily accounting duties
Complete weekly reports and email them to the RVP, the Regional Manager, Program Director and accounting department
Be able to efficiently use the treatment center’s computer program for patient fee collection and financial accountability
Send out monthly statements if applicable
Filing for third party reimbursement (i.e. Medicaid) if applicable
Perform general clerical work and filing
Cover reception desk during dispensing hours. This includes answering phones, setting patient appointments, and scheduling intakes
Admit and discharge patients from the Central Registry to include preparing and submitting state mandated Central Registry Reports following Program Director review and approval
Assist Program Director with updating daily and monthly census forms
Make copies for all team members as needed
Make and maintain an adequate number of blank charts for intakes
Assist Program Director in correcting patient/counselor caseload listings on a weekly basis or as needed
Maintain inventory and order office supplies
Run work-related errands as needed such as prepare and take mail to post office and/or deliver bank deposits when tasks are assigned
Create and/or type documents, including letters and notices, as needed and requested
Schedule patient appointments with the physician
Advise Program Director of problems encountered with job duties and schedule, if applicable
Maintain and help with a chart monitoring system
Attend conferences, meetings and training programs as directed
Attend weekly treatment team meetings prepared to discuss individual patient issues as related to the Administrative Support position duties
Hold a basic understanding of alcohol/drug abuse and addiction