Inside Service Sales Representative

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

We are seeking bright, articulate, and self-motivated candidates who have a desire to grow their sales career. Selected candidates will have a strong work ethic and enthusiasm demonstrating initiative and professionalism. Our Inside Service Sales Representatives are responsible for a targeted territory’s service revenue, selling service contract renewals, upselling services, and selling professional services and training. 
Position Responsibilities:Responsible for renewal quoting and upselling in a specified region/territoryAttain monthly/quarterly/annual quota on assigned region/territoryWeekly forecasting/commit – ServiceTeam with Partners to cross-sell and up-sell services into existing customer base - create incremental pipeline and revenueCreate pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests; verifying serial numbers and RMA'sManage service contracts/renewals for customers in assigned region/territoryManage service sales campaigns and promotions for assigned region/territoryChase service renewal opportunitiesRegular pipeline and opportunity reporting both internally and externally, including SalesForce hygieneSpot product upsell opportunities and work with the product account teamWork with internal teams to guard data integrity and manage service orders
Requirements:2+ years in Inside Sales experience requiredFluent in German and EnglishStrong telephone communications skills comfortable calling on clientsShould have a desire to grow your career in Service Sales utilizing Consultative Sales techniquesAbility to work well in a fast paced, team environmentCollege Degree preferredInterest and knowledge of software/hardware technologies preferredExperience with Computer Networking technologies a bonusPossess energetic and enthusiastic demeanorExperience with SalesForce.com requiredStrong Microsoft Excel skills requiredStrong verbal and written skillsUp to 5% travel requirement*Candidate for this role can be located in either Czech or Poland#LI-remoteExtreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.