Pharmacy Enrollment Administrator (Hybrid Role) - New Providence, NJ

Independent Pharmacy Enrollment Administrator

Contract Remote/Hybrid Role – Some Office Hours in New Providence, NJ

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally.  Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them.  We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients.  A significant part of our business is providing patient support programs on the behalf of our customers.  With the right experience, you can help provide support to patients in need of available therapies.

IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products.  With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that currently we are looking for a 100% remote (work from home – WFH) contract Independent Pharmacy Enrollment Administrator to join our team. 

Role Purpose:

• Review and verify Independent Pharmacy, Specialty Pharmacies and Health Care facilities information prior to adding them to the IQVIA network.

Job Responsibilities:

• Perform administrative duties with business responsibilities necessitating contact and exposure to confidential information requiring use of tact, diplomacy and discretion.
• Assist in researching and compiling specific data and compose pharmacy enrollment documentation for review and approval by management.
• Learn to utilize all required internal applications and navigate industry standard internet sights to support findings and recommendations.
• Maintain all assigned files are completed in guidelines of the department service level agreements.
• Receive, photocopy, distribute, and file a variety of incoming and outgoing correspondence and reports.
• Provide relevant data, information, and back-up support materials to assist manager with day to day operations, as requested.
• May track a variety of department performance data and complete regularly scheduled reports by required due date.
• Assist in preparation, obtain appropriate departmental signatures, track and follow up on various actions supporting the department.
• Ensure that communications are promptly and accurately dispatched.
• Responsible as a team member to ensure internal audits of the departments work meet documented Senior Leadership monthly requirements.
• Performs other duties as required.
• Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center.
• Learns the technical skills necessary to answer and complete client requests and maintain logs and ensure follow through
• Develops the interpersonal skills necessary to build effective business relationships with defined clients
• Develops an understanding of clients’ potential business needs
• Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments (i.e. Finance, Chain Pharmacy Support)
• Provides support to other team members
• Recognize operational challenges and suggest recommendations to management, as necessary.
• Hybrid role - Must be commutable to work weekly both remote and in our New Providence, NJ office - 40 hours per week (9 am – 6 pm EST) under moderate supervision
• MUST CURRENLTY BE WORKING IN THIS ROLE

Minimum Education & Experience:

• High School Diploma or equivalent
• 1 year of administrative experience required

IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere.  This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patien