People Advisory Manager

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

This role is an exciting opportunity to join a fast-paced team and gain a solid foundation in the People Function and through strong service, positively impact the Arcadis experience for our employees.

This role will be reporting to the People Services Director of North America.

Role accountabilities:

As a member of the Local People Service team, the People Advisory Manager will establish trusted relationships with other members of the People Team, employees, line managers and other enabling functions departments. This position will provide front line leadership for a team responsible for people policies, initiatives, programs, or general inquiries. The role will work closely with other People Services team members, People Business Partners, Employee Relations & Compliance, Global Mobility, Payroll, and Talent Acquisition. In more detail, the People Advisory Manager will:

• Manage a team of People Services Partners and Advisors who are the point of contact for People related inquiries for Arcadis employees across the country.
• Ensure team members are well trained in People Services responsibilities and offer cross-training opportunities for shared tasks and growth.
• Lead the team to deliver business needs and meet or exceed client SLA expectations.
• Work closely with the Global People Shared Service Centre to ensure delivery of efficient and high-quality people services.
• Manage data in HCM including uploads, special processes, data entry quality checks, and overall system integrity checks.
• Organize and lead Quarterly Upgrade System Testing in partnership with People Services Partners and Advisors.
• Troubleshoot HCM issues and escalate improvement initiatives with Tech to ensure data integrity and team efficiency.
• Run standard and custom reports from Oracle and perform analytics work with data.
• Work with Centers of Excellence including Capability (Learning and Development), Talent Acquisition, Global People Shared Services, Total Rewards, and local People Services to provide a wide range of People Services to stakeholders.
• Coordinate with Global Mobility and Immigration on capturing global transfers and temporary assignments in employment system.
• Assist in providing a positive employee experience, including managing escalated items.
• Manage process improvement of People Services processes.
• Share knowledge with the wider People Services team to build capability.
• Maintain relationships with external vendors that provide services managed by People Services (ADP Unemployment, Client Background Vendors, Equifax, etc.)
• Play a key role in the local People Services network and take an active role on group wide People projects as needed.
• Maintain a high level of confidentiality while modeling our values and behaviors.
• Act as a visible steward of health and safety and ensuring familiarity and compliance with Health and Safety regulations and guidelines. · Promote Diversity, Equity, Inclusion, and Belonging initiatives

Qualifications & Experience:

Further the candidate should have experiences with a geographically disbursed business and familiarity working within a People Shared Services & Centers of Excellence model.

• Proven experience working in a high volume, fast-paced environment
• Demonstrated ability to manage multiple tasks and prioritize effectively to meet strict deadlines
• Strong ability to ensure accuracy and compliance in all People-related operations
• Capacity to understand how people issues impact the business and how People Services can create value for the organization
• Experience in navigating and implementing processes in dynamic and evolving environments
• Capacity to interpret written communication and analyze client needs using People data systems
• Hands-on experience managing People-related projects with measurable outcomes

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable s