Quality Assurance Engineer II

Req ID:  11080  

 

Sloan is the world’s leading manufacturer of commercial plumbing systems and has been in operation since 1906. We are at the forefront of the green building movement and provide sustainable restroom solutions.  We manufacture water-efficient products including flush valves, electronic faucets, soap dispensing and sink systems along with vitreous china fixtures for commercial, industrial and institutional markets worldwide.

 

This position is responsible for assuring quality in all phases of the manufacturing value stream. Where nonconformance is identified, this position will employ effective problem solving methodologies to identify root causes and implement their corresponding corrective and preventive actions. As this role could have internal and external customer facing responsibilities, the incumbent must be skillful in communication, reporting, follow-up, and project management with a sense of urgency to resolve assigned quality issues. The ability to read technical drawings and specifications is required of the incumbent to understand and deploy quality controls related to critical to quality characteristics. This position will work cross-functionally with peers and Sloan management in developing and executing Product Quality Plans (PQP) for new & existing products. This will include involvement in Quality Control Plan development and implementation to reduce and eliminate nonconformance risk. As a specialist in quality, the incumbent will serve as an expert on site in establishing inspection sample plans as necessary. Knowledge of and capability to utilize inspection equipment and determine acceptability of the measurement method through Measurement Systems Analysis (MSA) is preferred. Internal quality system audits (E.g. ISO:9001) will be completed by this role and utilized to develop the incumbent in wider knowledge of the Sloan Production System and manufacturing processes. This position reports directly to the site Quality Manager and will lead activities that develop people, improve customer satisfaction, reduce scrap, and implement innovative solutions to problems and/or process issues for manufacturing value streams assigned.

 

JOB DUTIES AND RESPONSIBILITIES

 · Drive execution of quality initiatives and corrective and preventive action (CAPA) across the assigned manufacturing value streams to achieve quality improvement objectives (E.g. Customer Incident Rate, PPM, Cost of Poor Quality - Scrap, InterCompany Incident Rate, etc.).

 · Lead root cause investigation and resolution of customer incidents in compliance with industry best practice “closed loop” methodologies (E.g. 8D, 5-Why, Fishbone Diagrams, A3’s, etc.) and Sloan’s internal Quality Management System requirements. Coordinate containment activities to ensure proper segregation of nonconforming product from un-intended use.

· Work with new product development teams and site peers in utilizing PQP based management systems to achieve Sloan objectives in sales growth and product vitality, while eliminating or reducing risk of defect escape.

 · Complete internal quality system audits as assigned within the plant Internal QMS audit program. Aid in the development of a Layered Process Audit (LPA) program.

 · Support the plant in establishing process controls on critical to quality characteristics. And as an authority on establishment of statistically representative sample plans within quality control inspections.

 · Aid in the coordination of FAI submissions as necessary for part qualification with customers, or as part of incoming part qualification. Serve as an authority on FAI/PPAP as necessary within the quality team.

 · Other duties and responsibilities as required.

 

REQUIRED QUALIFICATIONS

· High School Diploma or GED

· Bachelor's Degree in Technical discipline (E.g. Chemical Engineering, Mechanical Engineering, Physics, Metallurgical Engineering, etc.).

· 5+ Years Relevant Experience in a manufacturing quality assurance role

 

We offer a highly competitive compensation and benefits package, including:

• A choice of Medical (with Health Savings Account), Dental, Vision, Rx Insurance for employees and their eligible dependents
• Company paid Basic Life and AD & D Insurance, Basic Accident Insurance, Disability Insurance, Employee Assistance Program, and Well-being Programs.
• Paid time off, Paid Sick Leave, Paid Vacation time, Paid Sick time, Paid Military Leave, and Paid Volunteer time away from work.
• Dependent Care Flexible Spending Account, Commuter Parking and Transit Accounts, and Tuition Reimbursement benefits.
• 401(k) Retirement Savings Plan with a Company match.
• Employee Service Anniversary Awards and Employee Recognition Programs

 

Diversity, Equity, Inclusion and Belonging (DEIB)<