Specialist UX Designer

Career Category

Information Systems

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Specialist UX Designer

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will be a part of a product team of data scientists, business analysts, software engineers and others working together to develop a visionary new capability for Amgen. You will work closely with the product owner and consumers to understand user needs, prototype and evaluate design options, recommend improvements and help prioritize features based on user engagement. The team will rely on your leadership to ensure the user’s voice is a driving force in building and advancing this capability.

Key Responsibilities Include:

• Partner with the overall product owner and other team members to conceptualize and evolve the product vision

• Facilitate design thinking and design sprint workshops

• Plan and conduct user research to develop and maintain personas, experience maps, or other artifacts that reflect research insights

• Establish information architecture and content strategy for the capability

• Conduct comparative design analysis and/or heuristic evaluations, and develop associated findings and recommendations

• Build, review, refine, and deliver design artifacts such as wireframes or prototypes to illustrate product vision, concepts, and/or design options

• Draft usability review plans which outline research goals, tasks, and facilitator questions to be covered during usability review sessions

• Facilitate one-on-one usability review sessions, document and analyze key insights and observations, and produce findings and recommendations

• Guide the product team in how it considers trade-offs and options regarding design and feature choices for better adoption and experience

• Establish relevant UX measures as part of a broader set of key performance indicators

• Educate the product team on core UX techniques and principles

• Collaborate with fellow UX practitioners across the company to share insights, seek/provide design feedback, and help mature Amgen’s user-centered practices

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of directly related experience

OR

Bachelor’s degree and 4 years of directly related experience

OR

Associate degree and 8 years of directly related experience

Or

High school diploma / GED and 10 years of directly related experience

Preferred Qualifications:

• Work experience designing solutions that enable optimization of decision-making using data and analytics to drive insights

• Professional experience as a user experience designer or researcher, including a proven ability to conduct user research, facilitate usability reviews, conduct heuristic design reviews, wireframe, and prototype

• Experience interviewing and interacting with senior leaders

• Experience working as a member of a product team and to partner with software engineers, business analysts, product owner, and others

• Outstanding written and verbal communication skills, with ability to craft high-quality artifacts

• Detailed and analytical with the ability to multi-task and effectively set expectations

• Creative problem-solver who proposes clearcut design options rooted in a deep understanding of user needs and context

• Intellectual curiosity coupled with quantitative and qualitative analytical skills, aimed at advancing effective user-centered solutions

• Proficient in Figma or similar rapid prototyping capabilities, and office productivity tools

• Possesses a clear grasp of how UX methods align with software development approaches, including Agile

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also