Interlibrary Services Assistant (Student)

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department:

Resource Sharing & Discovery Services

Time Type:

Part time

Job Description:

Summary:
The Interlibrary Services (ILS) Student Assistant supports the Library’s resource sharing and document delivery services through Interlibrary Loan (ILL) and AU Chapter Requests. The student assistant processes requests from users, and tracks resource-sharing usage data, fines, unclaimed loans, and shipped items. The incumbent may also assist with additional projects for the ILS unit.

Essential Functions:

• Processing incoming and outgoing ILL loan and article requests, as well as Document Delivery.

• Chapter requests.

• Shelving, retrieving, and transporting books and other print materials.

• Packaging and shipping outgoing library materials.

• Processing and checking in incoming materials.

• Digitizing chapter and article resource-sharing requests.

• Fulfilling e-journal lending requests and uploading articles through ILLiad software.

• Uploading requested material to patron accounts.

• Learning and interpreting copyright and license agreements for electronic collections.

Salary Range:

• $17.50-$18.50 per hour.

Position Type/ Expected Hours of Work:

• Part-Time.

• This position requires a minimum commitment of 20 hours per week during Fall 24 and Spring 25

Required Education and Experience:

• High school diploma or its equivalent.

• Excellent customer service, organization, communication, and problem-solving skills.

• Basic computer skills and the ability to lift up to 20 pounds.

• Strong attention to detail and the ability to prioritize and multi-task.

• Ability to work independently under minimal supervision.

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an

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  American University

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