Lead Payment Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a Lead Payment Analyst, located in West Chester PA, Raynham MA, Raritan NJ, Warsaw IN or Palm Beach Gardens FL.

Job Overview

The Lead Payment Analyst plays a critical role in ensuring accurate, timely, and compliant execution of customer rebate & administrative fee payments within the Strategic Customer Programs organization. This role serves as a key point of accountability for payment accuracy, process integrity, cross‑functional coordination, and complex agreements/payments directly impacting customer trust, financial accuracy, and commercial effectiveness. The position offers high visibility across Sales, Pricing, Offer Development, Contract Management, Finance, Legal, and HCC, with opportunities to drive process improvements and strengthen operations at scale.

Key Responsibilities

• Lead end‑to‑end execution of customer rebate & administrative fee payment processes, ensuring accuracy, timeliness, and compliance with approved contracts and pricing agreements.
• Serve as the primary subject matter expert for rebate & administrative fee payment operations within the Strategic Customer Programs function.
• Lead processing and validation of complex rebate and admin fee payments, ensuring accuracy and contract compliance
• Partner cross‑functionally with Commercial, Finance, Offer Development, , Contract Management, Legal, and HCC to resolve payment issues, discrepancies, and inquiries.
• Partner with Commercial, Pricing & Contracting, and Finance teams to ensure programs are executed accurately and consistently.
• Oversee rebate & administrative fee validation, approval workflows, and documentation in accordance with internal controls and audit requirements.
• Monitor payment performance metrics and identify trends, risks, and opportunities for process optimization.
• Support internal and external audits by providing payment data, analysis, and process documentation.
• Drive continuous improvement initiatives to enhance efficiency, accuracy, and scalability of payment operations.
• Contribute to the development, maintenance, and delivery of standard operating procedures (SOPs) and training materials related to payments.

Qualifications

Education

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field (required).
• Advanced degree (M