Pharmacy Technician Lead

Position Title: Reports To: Hospital Manager Department: Technical

Pharmacy Technician/VA Lead

Hospital Manager

Technical Department

Employee Status: Hourly

 Job Summary

Under policy direction from the Hospital Manager, this associate is responsible for managing pharmacy inventory which includes; filling medications, dispensing medications (with doctors approval) and educating the clients on the administration and handling of all medications, inventory, recordkeeping, providing visual documents to the clients (lifelearn, VIN, and any rebates). 

Knowledge, Skills and Abilities:

< >Customer service. Associate relationships Inventory management Knowledge of sales and marketing techniques (including rebate knowledge).Must be friendly, outgoing and “people oriented. Good communication skills, both written and oral, goal oriented. (includes Woofware and telephone etiquette)Strong math skills needed and excellent visual acuity sufficient for alphabetization. It needs to be very organized. Knowledge of Royal Canin and Hill’s dietary needs Background in managing service-oriented operations. Ability to plan, organize and effectively present ideas and concepts. The ability to take information obtained from clients, staff, and other sources, discern which is credible and assess the hospital and its operation objectively. Must be able to handle multiple tasks at once, and deal with high levels of stress in an environment of changing priorities. Well versed on Home Delivery and needs to make Home Delivery our first choice of recommendation. Understands the comparison worksheets to support our clients in moving over to Home Delivery 

Education and Experience

< >High School Diploma. Some college education preferred.College or college-equivalent education as required in becoming a certified pharmacy technician.You must have a minimum of 3 years of experience in veterinary care facility. Knowledge of sales and marketing techniques.Thorough knowledge of the veterinary profession. 

Authority:

< >To direct hospital teams on appropriate education of products and medicationsTrain, review, schedule discipline, and make recommendations to management team.To make training recommendations To report to Hospital Manager 

Physical Requirements:

< >Dependable attendance is required.Any allergies to animals must be controllable through medication.Must be able to lift 40 pounds.Must be able to walk, sit, squat, bend, stand, reach, and lift for a minimum of 8 hours a day.Must be willing to work long or irregular hours under pressure conditions.Visual acuity is sufficient to maintain accurate records, recognize people and understand written directions.Ability to speak and hear sufficiently to understand, give information in person and over the telephone.Fine motor skills adequate for utilizing office equipment such as facsimile machines, computers, copiers and hospital equipment such as laboratory equipment, radiology equipment, etc.Visual acuity is sufficient to maintain accurate records, recognize people and understand written and verbal instructions.Ability to speak and hear sufficiently to understand, give information in person and over the telephone.Demonstrates fine motor skills for utilizing hospital equipment such as syringes, laboratory equipment, computers etc.Adhere to appropriate dress codes to include proper attire and nametag (see staff image in the company handbook) 

  Duties

The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include overseeing that the following occur within the hospitals.

< >Home Delivery ManagementMarketing ManagementClient ManagementOffice ManagementProduction ManagementFinancial ManagementFacility MaintenanceMeetingsCommunicationPharmacy cleanliness and organization Ability to evaluate inventory levels.Order within budget and confirm with Hospital ManagerInventory controlProduction Management 

Staff Management:

< >Training, education, and development of