Front Desk Associate- Night Audit
North Point HospitalityAbout the role
At North Point Hospitality, we believe the front desk is more than just a check-in counter—it’s the heart of the guest experience. We’re looking for a warm, welcoming, and service-driven individual who is passionate about service and thrives on human connection.
What do we bring to the table?
- Free Parking- Downtown convenience without the downtown hassle
- Excellent Culture & Benefits - Competitive compensation, health coverage, paid time off and a team that celebrates you
- Unbeatable Location - Steps from City Market, local boutiques, and the riverwalk. You're not just near the action, you're in it
- Room to Grow- We're passionate about developing talent and promoting from within
- Cool New Experiences - Great travel discounts
- Investment in Your Future- 401k match
- Work- Life Balance- PTO after 90 days
- What You Need Every Day- Competitive pay
What you'll do (mostly this...other duties may be assigned):
- Greet guests with genuine warmth and professionalism
- Handle check-ins, check-outs, and reservations with ease
- Provide local recommendations and insider tips to enhance guest stays
- Resolve guest concerns with empathy and efficiency
- Collaborate with housekeeping and other departments to ensure seamless service
- Keep the lobby and front desk area inviting and organized
What you should bring to the table:
- Must be available to work 11pm-7am shift
- Your best professional manner
- Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
- Ability to display a consistently caring and respectful attitude
- Ability to act as a gracious host to guests, vendors and candidates for employment
- High School Diploma
- 2 years' experience in hotel front desk desired
About North Point Hospitality
North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned
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