Senior Executive Assistant

This is a remote position.

The Senior Executive Assistant will serve as a trusted right hand to the Owner, providing comprehensive administrative, operational, and strategic support. This role requires exceptional organizational skills, discretion, and the ability to anticipate needs in a fast-paced, high-performing environment. The ideal candidate will bring strong business acumen, initiative, and a proactive approach to managing both professional and personal priorities for the Owner.

• Manage and prioritise the Owner’s calendar, appointments, and travel arrangements (domestic and international).

• Screen and manage communications, emails, calls, and correspondence, ensuring timely and appropriate responses.

• Prepare presentations, reports, proposals, and meeting materials with a high level of professionalism and accuracy.

• Arrange and co-ordinate meetings/ appointments, including action item tracking.

• Handle confidential and sensitive information with absolute discretion and professionalism.

• Liaise with internal teams, franchise partners, and external stakeholders on behalf of the Owner.

• Assist with business operations, project coordination, and ensure key deliverables are met.

• Oversee administrative processes, document management, and file organization.

• Prepare expense reports, budgets, and manage vendor relationships where required.

• Support the Owner in managing key business priorities, initiatives, and timelines.

• Conduct research and compile data to support decision-making.

• Track and report on KPIs, performance metrics, and operational updates.

• Serve as a liaison between the Owner and the senior management team to ensure smooth communication and alignment.

• Assist with occasional personal errands, appointments, and household coordination.

• Manage travel logistics for family or personal events when required.

Requirements

• Minimum of 5+ years’ experience as an Executive Assistant or Senior EA supporting C-suite or business owners.

• Background in franchise, retail, or service-based industries (highly preferred).

• Strong understanding of business operations and executive-level priorities.

• Exceptional written and verbal communication skills.

• Proficiency in Microsoft Office Suite, Google Workspace, and productivity tools (Asana, Monday.com , Slack, etc.).

• Experience managing confidential information and high-level correspondence.

• High emotional intelligence and strong interpersonal skills.

• Strategic thinker with excellent judgment and initiative.

• Highly organized, with exceptional attention to detail and time management.

• Ability to work autonomously and anticipate needs proactively.

• Discreet, trustworthy, and reliable in handling sensitive matters.

• Comfortable in a fast-paced, entrepreneurial environment.

Benefits

• May qualify for a Premium Executive Assistant Certification, which could lead to a pay increase.
• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job