Regional Director of Operations (East), MultiPro Property Solutions

Lead Branch Operations. Elevate Regional Performance. Drive Multi-State Growth.

MultiPro Property Solutions is seeking a results-driven Regional Director to lead our Eastern operations with a sharp focus on profitability, operational excellence, and client satisfaction. Reporting to the President, this hands-on leader will oversee multiple branches across Florida and Georgia.

If you excel in scaling teams, turning around underperforming branches, and driving revenue across multi-family services, this role offers a unique opportunity to shape the success of a growing business unit.

Compensation & Work Environment Details:

Work Location: This position can be based in the following states: Florida or Georgia. Candidates must reside in one of these states at the time of hire.
Salary Range: $130,000 - $150,000
Bonus Target: 20% of annual salary, paid quarterly

Work Environment: Remote with travel up to 50% and as required

What You’ll Do:

• Drive Regional Results: Oversee all aspects of branch operations within your region, ensuring each location meets revenue, gross profit, and EBITDA targets.
• Lead & Develop Teams: Recruit, train, and mentor Branch Managers to lead high-performing local teams focused on execution and growth.
• Launch & Turnaround Branches: Lead new market launches and guide turnaround efforts for underperforming branches.
• Manage P&L: Own full regional P&L responsibility and manage resource planning to support current operations and future growth.
• Enable Sales Execution: Deploy our full suite of Make-Ready, Repair & Maintenance, and CapEx services in partnership with local teams to meet client needs and revenue goals.
• Deliver Business Reviews: Prepare and present operational and financial performance updates on a monthly, quarterly, and annual basis.
• Elevate the Client Experience: Champion service consistency, retention, and satisfaction through site visits, quality checks, and proactive communication.
• Operational Excellence: Implement KPIs, streamline processes, and drive adoption of companywide systems and initiatives.
• Promote a Safety Culture: Reinforce safety standards and protocols at every branch location.
• Support Change & Growth: Champion regional readiness for new initiatives and operational transformation.

What We’re Looking For:

• Experience: 10+ years in regional operations with multi-location oversight and full P&L accountability.
• Leadership: Proven success launching and turning around Branch operations in high-growth, service-based industries.
• Industry Background: Experience in multi-family services, specifically make-ready, repair & maintenance, or CapEx, is highly preferred.
• Education: Bachelor’s degree required; Master’s degree preferred.
• Execution-Focused: Strong background in KPI management, forecasting, and cross-functional leadership.
• People Builder: Track record of hiring, coaching, and retaining high-performing branch-level talent.
• Communication: Strong written and verbal communication skills, with the ability to lead across levels and functions.
• Tech Proficiency: Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

Work Environment & Physical Requirements:

• Must be able to walk properties, navigate stairs, and lift up to 25 lbs.
• Work may involve exposure to outdoor environments in varying weather conditions.
• Valid driver’s license and acceptable driving record required.
• Availability to work irregular hours based on business needs.

Why You’ll Love Working with Us:

Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it.

Comprehensive Benefits:

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
• Flexible Time Off: Enjoy the freedom of no preset accruals, empowering you to manage your time, responsibilities, and work-life balance with ease. Plus, take advantage of 10 company-provided holidays.
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
• Additional