Revenue Accounting Manager

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Accel-KKR, Trinity Ventures, and World Innovation Lab - and in 2022 closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.

What You’ll Do

Birdeye is looking for a Manager, Revenue Accounting and Operations to enhance our Finance team.. This role reports to the Director, Revenue Accounting and Operations and will be a critical role in Birdeye global accounting organization. This manager is responsible for executing the revenue accounting policies, managing the revenue cycle and order-to-cash business process, timely and accurate revenue reporting and reconciliations (GAAP and operational) and is responsible for revenue related system implementation and enhancements.

Responsibilities

• Lead the month-end revenue close process in Netsuite system to ensure they are recorded timely and properly in accordance with US GAAP (ASC 606) and internal policies. Provide relevant insight and explanation to financial results for accounting leadership and business partners.
• Partner with BizApps, revenue operations, and sales teams to drive the implementation of systems and tools to drive the automation of quote to cash processes. This role is accountable from initial conceptualization, requirements, technical development, testing, go live and ongoing post-production support.
• Assist in defining revenue accounting policies for all product offerings. Assess accounting implications of new products, including preparing technical analyses and advising on operationalizing the technical accounting conclusions.
• Perform thorough reviews for all revenue related transactions to ensure accuracy and compliance with US GAAP (ASC 606), appropriate documentation for external reporting and audit requirements.
• Collaborate with our cross functional partners, such as Sales, Customer Support, Legal, FP&A, and RevOps, to provide revenue recognition compliant solutions, including contract reviews, non-standard sales deals, commission plan modification, and changes in product and pricing strategies. Communicate the accounting implication to stakeholders at all levels.
• Develop and streamline processes and SOX compliant controls around revenue and related financial reporting metrics. Create efficiencies and simplification by leveraging technology solutions and automation.
• Support the company’s M&A activities, in particular the integration of revenue accounting of the target company.
• Work with cross functional partners to provide accounting guidance to support company’s initiative of developing international customers.

Requirements

• 7+ years of relevant revenue accounting and revenue operations experience including 2+ years of public accounting experience (Big Four preferred), with revenue recognition experience on growing SAAS companies. U.S. CPA is a plus.
• Netsuite accounting system and solid billing system experience (Netsuite, Salesforce, or Zuora, etc.) are preferred.
• Strong ability to work cross functionally and proactively identify accounting issues, research applicable guidance and document accounting conclusions.
• Ability to meet tight deadlines, work independently, prioritize competing workloads