Supervisor, Outside Commercial Services (Manheim Dallas)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Supervisor, Commercial Services

Management Level

Supervisor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $54,200.00 - $81,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

“Drive the Experience: Lead the Crew That Keeps Commercial Services in High Gear!”

Are you ready to shift your leadership into overdrive? As our Outside Supervisor of Commercial Services, you’ll be steering a high-performance team that delivers top-tier client experiences and keeps operations running like a finely tuned engine.

This isn’t your average desk job. You’ll be out in the field, coaching your crew, fine-tuning processes, and ensuring every client interaction is smooth, responsive, and built for speed. Think of yourself as the pit crew chief—keeping your team aligned, your clients satisfied, and the business firing on all cylinders.

Perks? You bet:

Here’s a sneak peek at the benefits you could experience as a Cox employee:

• Competitive pay with opportunities for sign-on bonuses if applicable. 

• Once you’re on board, earn referral bonuses. Amount varies based on job type.

• 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge.

• Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. 

• 10 days of free child or senior care through your complimentary Care.com membership. 

• Generous 401(k) retirement plans with up to 8% company match. 

• Great coworkers who love being part of a team. 

• Employee discounts on hundreds of items, from cars to computers to continuing education. 

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At Cox, we believe in being transparent – please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.

Your Mission:

• Lead the Pack: Supervise and empower a team of Outside Client Services pros, bridging the field and home office.
• Tune the Engine: Champion our LDM operating model and ensure your team hits every performance checkpoint.
• Keep Clients in the Fast Lane: Build strong relationships with commercial clients and carrier partners, ensuring seamless communication and service delivery.
• Drive Results: Monitor KPIs, resolve roadblocks, and implement strategies that boost profitability and client satisfaction.
• Collaborate Across the Garage: Partner with Pricing, Operations, and Logistics to optimize everything from market-based pricing to carrier capacity.
• Safety First: Model and promote a culture of safety excellence in every interaction.

Why You’ll Love This Ride:

• You’ll be at the wheel of a team that’s essential to our commercial service success.
• You’ll have the freedom to innovate, lead, and make a real impact.
• You’ll work with passionate people who care about quality, performance, and doing things right.
• You’ll help shape the future of how we serve our clients—one vehicle, one relationship, one win at a time.

Ready to lead from the front and keep our commercial services running at full throttle? Let’s hit the road.

QUALIFICATIONS

Minimum

• High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
• Requires strong leadership skills
• Excellent communication and collaboration skills to work effectively with teams throughout organization

Preferred

• Degree in related discipline strongly desired
• Experience in auction industry desired

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer