Senior Site Reliability Engineer (m/f/x)

commercetools - we are:

• The competitive sort: We didn’t become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
• Inspired: Continually exploring what’s possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software - and we are just getting started. 
• Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
• Driven: We push the limits, technology, and ourselves to retain the trust of some of the world’s leading and fastest growing brands every single day.

 

The Opportunity:

commercetools’ represents the collective work of numerous teams; each team building a fraction of the overall platform to create a singular, powerful platform for our users. The Special Delivery team focuses our energy on enabling all these teams, building in their own way, to deliver high quality software to the world.

Your Mission:

• Communicate decisions and actions effectively and asynchronously to the team
• Assist team members proactively and with priority
• Act as a consistent source of knowledge and counsel for other engineers
• Foster a culture in which the team feels psychologically safe to openly share their opinions
• Start and execute a technical Request for Change (RFC) process to evaluate several alternatives, lead a decision, and collect feedback along the way
• Take leadership roles as part of an incident management team
• Use systematic debugging to diagnose all issues within the scope of their domain

What you need to succeed:

• 5+ years of SRE experience 
• 2+ years of experience mentoring and supporting team members 
• Familiarity in driving architectural discussions and initiatives across teams
• Experience providing high-quality code reviews to peers and junior engineers, both on and off the team, for development efforts critical to the team
• Experience running production workloads in a major cloud provider (AWS or GCP)
• Experience using IaC tooling (Terraform or Kubernetes)
• Comfortable writing automation tooling in Golang
• Strong time management skills
• Written and spoken English communication skills

 

Team Values:

Positivity. Negativity is the enemy of progress.

Trust & Transparency. Promote direct and continuous feedback.

Learning. Be proud if you’ve failed at something. Think big, start small, learn fast!

 

Tech at commercetools:

We Are Open Source And Innovative By Design

🚀 We make rapid progress by being early adopters of React, Scala, and GraphQL

📋 We share & contribute to the open source community: https://github.com/sangria-graphql

⚙️ We <3 Automation and Machine Learning

 

We care about your Growth and Well-being

💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits  and perks

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

 

Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

 

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an