Senior Manager, Software Engineering

About Care.com

Care.com offers an array of services that enable families to find, manage, and pay for care, while providing employment opportunities for caregivers. Our engineering organization is reimagining our tech stack and consolidating onto a single cloud-native platform to accelerate learning and innovation. The platform is built on gRPC microservices and Lambdas in Go, Kafka streams, DynamoDB, Elasticsearch, GraphQL, and micro-frontends on Node and React. We leverage industry-leading tools like OpenTelemetry, Splunk, Github, SignalFX, and Figma to help us build efficiently and scale with confidence.

Here, entrepreneurs, self-starters, standout colleagues, and big problem solvers unite behind a common cause. We apply data analytics, AI, and cutting-edge technologies to connect people and simplify everyday life. If you thrive in collaborative environments, love building impactful systems, and enjoy turning complexity into simplicity—Care.com is the place for you.

Work Environment: Hybrid — We are in the office Monday, Wednesday, & Thursday
Office Location: Austin, Texas

The Role

We are seeking an experienced Senior Manager of Engineering to lead our Checkout team. This leader will own the end-to-end checkout experience that powers how families and caregivers securely select plans, apply promotions, and complete payments. The role blends technical strategy, executional excellence, and people leadership—driving innovations that make our purchase flows seamless, trusted, and scalable.

This is a high-impact opportunity for a leader passionate about crafting world-class checkout experiences, optimizing conversion, and evolving the systems that handle the heart of our transactions and trust.

What You’ll Do

• Lead and grow engineering teams responsible for checkout flows, pricing, and payment orchestration; hire, mentor, and develop exceptional engineers to create a high-performing, inclusive organization.

• Define and drive technical strategy for the checkout platform—modernizing systems, optimizing latency, and ensuring flexibility to support new products, offers, and markets.

• Deliver measurable business outcomes by improving checkout reliability, conversion, and customer trust, in close partnership with Product, Design, and Data teams.

• Collaborate cross-functionally with Payments, Authentication, Marketing, and Finance to build frictionless, secure purchase journeys.

• Champion excellence by implementing engineering best practices—observability, testing, scalability, and performance—across all checkout services and front-end experiences.

• Ensure operational rigor by overseeing on-call, SLAs, and incident management, maintaining resilience and high availability in the systems that drive revenue.

What We’re Looking For

• 10+ years of professional software engineering experience, including 4+ years leading engineering teams or managing managers.
• Strong experience building and scaling checkout or payments systems (Stripe, Braintree, PayPal, Apple Pay, or similar) with a deep understanding of pricing, promotions, taxes, and PCI-DSS compliance.
• Proven expertise in cloud-native distributed systems (AWS preferred), microservices, and event-driven architectures.
• Hands-on technical background in Golang, Java, or Node.js, and familiarity with front-end ecosystems (React, TypeScript, GraphQL).
• Demonstrated success delivering large-scale, consumer-facing commerce experiences.
• Strong track record of hiring, mentoring, and growing engineers and technical leaders.
• Collaborative mindset and ability to influence across Product, Design, and executive stakeholders.
• Passion for creating secure, performant, and user-friendly checkout experiences.

Company Overview

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Designed to meet the evolving needs of today’s families and caregivers, Care.com offers everything from household tax and payroll services to customized corporate benefits. Since 2007, families have relied on Care.com’s industry-leading products—from child and elder care to pet and home care. Care.com is an IAC company (NASDAQ: IAC).

Why Join Us

At Care.com, you’ll be part of a mission-driven team that builds products to make people’s lives better. You’ll have the opportunity to work with modern technology, lead meaningful platform ini