Director of Financial Aid - Spokane Community College

Location: Spokane CC Main Campus Spokane

Department: SCC Financial Aid/Work Study

Salary Range: $100,707 - $113,645

Starting salary for this position is: $100,707 (Annually)

The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with Spokane Colleges.

About Us 

Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities.

Applications will be forwarded to the hiring official as they are received and accepted until the need is filled.

About the Director of Financial Aid - Spokane Community College

JOB SUMMARY

The Director of Financial Aid is responsible for the overall management and leadership of a variety of student funding service areas, including federal and state financial aid, workforce funding, and military benefit certifications.

This position is responsible for Spokane Community College’s federal, state, and institutional financial aid programs and services in excess of $35 million annually.

Reporting to the Vice President of Student Services, this position requires significant skill in coordinating across campus and leading a team through a variety of internal and external changes, both anticipated and unanticipated. This position has the ultimate responsibility for developing and implementing a student funding distribution process that is student-centric, seamless, and a user-friendly experience within the SCC Student Services model. 

DUTIES AND RESPONSIBILITIES

Leadership

• Provide overall leadership, management, and coordination of student financial programs including all federal and state aid sources. Provide fiduciary oversight of day-to-day financial aid operations in the Financial Aid department. *
• Foster an environment of integrity, teamwork, student-centered service and collaboration within the financial aid office, across departments, and institution-wide. *
• Provide clear and robust communication to ensure staff are well informed and working synergistically with other areas of student services and the college. *
• Supervise (recruit, select, train, and evaluate) full/part-time classified and professional exempt employees. Adhere to the classified contract, and all district rules and regulations ensuring efficient operations at SCC’s financial aid office. *
• Lead staff to streamline systems and services to effectively meet and exceed compliance with federal and state regulations with a focus on innovation to improve student outcomes. *
• Represent the college at professional meetings and serve as a departmental liaison for funding areas with the State Board for Community and Technical Colleges and to community organizations and other public agencies. Foster new and maintain existing collaborative relationships with partner organizations. *
• Act as the primary contact for state and local agencies e.g., Higher Education Coordinating Board, Department of Education (ED), Washington Association of Financial Aid Administrators etc. Act as the primary resource for administrators and staff ensuring information on federal, state and agency rules/regulations are communicated accurately. *
• Develop and maintain strong working relationships within the campus community including representing the Student Services division on committees, and participate in college planning, campus-wide activities or new programs and initiatives as appropriate. *
• Actively and collaboratively engage with the Student Services Leadership Team to provide effective and seamless student recruitment, enrollment, retention, and completion. *

Program oversight

• Oversee the monitoring of ongoing student eligibility which includes satisfactory academic progress standards, petition processing, withdrawal, and repayment processing. *
• Develop and implement a comprehensive plan to engage students who qualify for funding programs with the ultimate goal of increased retention, decreasing dependence on student loans, and reducing our cohort default rate (CDR). Assess the success, effectiveness, and appropriateness of funding services for students, ensuring student funding programs meet the needs of the college and students. *

Funding oversight

• Act as lead budget authority for multiple, complex budgets, overseeing the development and submission of budget revision