Program Coordinator (SUD & Mental Health)

Your responsibilities in this role may include:

 

• Ensure the clinical/therapeutic approved group schedule is adhered to daily
• Ensure that all new clients are acclimated and orientated to the program satisfactorily
• Responsible for the coordination of the aftercare component, organizing and confirming next level follow-up
• Attend all applicable meetings as directed
• Proficient in Gaudenzia's policies/ procedures inclusive but not limited to WARMS/Detox/lCF
• Ensuring and utilizing appropriate interventions and conflict resolution of client behaviors
• Ability to establish and maintain effective working relationships with clients, other staff members, outside agencies/ institutions, stakeholders, and the general public
• Communicate daily with outside agencies accordingly when applicable
• Complete and communicate all SOR documentation timely, including SOR Referrals and SOR Discharge forms to the billing team
• Oversee the County Crisis Walk-in Data Spreadsheet
• Complete required (2) County reports due on the 8th of each month which also includes submitting a success story to the Health Department
• Assist the Director or designee in any preparation needed for all audits for assigned programs
• Assist the Director or designee in ensuring that all programs are in compliance
• Assist the Director or designee in all quantitative/qualitative non-clinical chart audits
• Educate clients on Gaudenzia's programs available
• Assist and oversee the transition process and collaborate with the treatment team daily
• Monitor the process of admissions, transitions, and discharges through the continuum of care
• Devise evaluation strategies to monitor performance and determine the need for improvements
• Assist with support staff trainings as deemed applicable for new and existing staff
• Knowledge of basic principles, practices and procedures involved in Gaudenzia, Inc.
• Knowledge of the physical and emotional characteristics and manifestation of drug dependency.
• Considerable knowledge of individual and group behavior and the effective ways of working with specialized populations.
• Ability to exercise judgment and discretion in implementing, interpreting and evaluating program policies, procedures and regulations

Qualifications

Qualifications for this role:

 

Education/Experience: Must hold a Master’s degree plus 2 years’ experience or BA/BS or CAC plus 3 years’ experience or AA/AS plus 4 years’ experience from an accredited college or university in relevant health or human services.