Retail Contract Management, Senior

What You Can Expect

As our Retail Contract Management Senior Analyst, you will play a crucial role in implementing and delivering the service management needs of both internal and external customers. This includes managing and reporting all necessary data for customer account creation within our systems. In this role, you will handle the deal closing process, contract validation, and contract setup, ensuring accuracy and efficiency. Additionally, you will support a team of thirteen (13) members and contribute to various corporate capital and operational projects. This position is based in Houston, TX, and reports to the Transaction Manager. Join us and be part of a vibrant team where your expertise will drive excellence in contract management and customer satisfaction.

 

 

• Review and report status of critical processes, and lead/represent in meetings
• Create and perform UAT scenarios, and train team members and other teams in job-related processes
• Collaborate with teams to identify and document process and system improvements
• Manage inbound and outbound data elements for account creation and billing setup, ensuring accurate setup within the Service Level Agreement timeline
• Train to serve as backup for all department team members

 

 

What You’ll Bring

• You have a background in Business Administration, Supply Chain Management, Economics or related field
• A minimum of five (5) years’years of relevant experience in Contracting and Billing of Complex Utility products
• You have demonstrated ability to use Microsoft Office products proficiently
• You will recognize and recommend new technology applications to reduce process costs, improve throughput, enhance company profitability, and increase overall customer satisfaction
• You are a self-starter with the ability to work well under pressure
• You hold the capability to handle multiple assignments timely and accurately

 

 

Additional Details

• This role is eligible for our hybrid work policy
• Must be willing and able to comply with all ENGIE ethics and safety policies
• Must be available to travel domestically up to 5% of the time

 

Compensation

Salary Range: $74,500 – $104,265 USD annually

 

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

 

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

 

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