Operations Manager - Plant

Holman Logistics is actively seeking an Operations Manager - Plant to join our team in Conway, AR. This is an exciting opportunity to join an awesome company that truly places our employees first.

Since 1864 Holman has demonstrated a passion for innovation, leadership, and exceeding customer expectations. We care about the people who work here and provide an environment where you can apply your talents and creativity to build a rewarding career. We provide long-term career opportunities with excellent benefits to help build a foundation for you and your family.

How would you be helping Holman Logistics and our customers?

Here at Holman, our Operations Managers are key advocates for our employees and proponents of our company culture. While they are directly responsible for the management of the Team Members and assigning work, their value is in their dedication to our Team Members, living our core values, and business integrity. We rely on them for their active listening skills and Team Member coaching abilities, as well as their desire to grow and develop themselves and other employees.

 

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
 

Essential Functions Statement(s)

• Directs and coordinates daily activities of the facility and warehouse to ensure that the quality and accuracy of shipping and receiving of products and the provision of services meet and exceed the expectations of our customers.
• Reads, understands, and ensures that appropriate policies and procedures and SOPs are being adhered to by all Team Members and managers.
• Assists in the development and implementation of company policies, procedures, goals, and objectives, conferring with Company and customer officials, as necessary.
• Manages, mentors, and motivates supervisory personnel to handle Team Member’s concerns, complaints, and developmental needs.
• Collaborates with Westrock leadership, engineers, quality representatives, and Core leaders to ensure services meet and exceed their expectations. 
• Manages team engagement & services among Westrock customers.
• Oversees supervision of facility and warehouse Team Members.
• Coaches, trains, and develops hourly Team Members and front-line managers.
• Monitors and audits operations to ensure that they efficiently and effectively provide needed services.
• Audits the shift supervisors' daily LSW (Leader Standard Work).
• Review daily production schedules for the departments in the warehouse and production area. 
• Initiates, innovates, and drives continuous improvement in the facility and warehouse operational systems, processes, and policies.
• Directs and coordinates quality control and damage reduction.
• Determines and implements staffing levels to achieve customer success.
• Conducts performance evaluations.
• Conducts disciplinary follow-up as required.
• Anticipates and determines causes of delays in shift operations and takes appropriate actions. 
• Reports promptly to department managers and production planning department delays occur; estimates the time of delay and when operations will be resumed.
• Facilitates mill shut-downs and sets up labor plans. 
• Captures and submits monthly special project hours. 
• Participates in quarterly housekeeping and MIP (Major Impact Prevention) inspections.  
• Interviews and recruits applicants for promotable positions within the operation.  
• Coordinates waste stream processes, projects, and contingency plans.   
• Fills in, in the event of an absence of a shift supervisor or GM.
• Drives a forklift.
• Participates in staffing and payroll administrative functions.  
• Participates in department TSA (Transport Safety Assessment) and makes recommendations for process improvement.  
• Handles customer complaints, settling disputes, and resolving grievances and conflicts.
• Champions Holman’s core business values.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance with appropriate safety and security standards.
• Performs all other duties as assigned or needed by the General Manager of the customer.

 

 POSITION QUALIFICATIONS

Competency Statement(s)

• Attendance - Ability to work the required schedule and arrive at work on time and work alternati