Lead Project Manager – Modernization

Date Posted:

2025-09-05

Country:

United States of America

Location:

OT348: SF - SAN FRANCISCO, CA 444 SPEAR STREET, STE 102, SAN FRANCISCO, CA, 94105 USA

Otis Elevator Company is searching for a highly motivated leader to provide direction, support, and leadership to team of Modernization project managers.

Essential Responsibilities

• Lead a team of Modernization project managers and focus on driving efficiency, cost containment, and customer satisfaction.
• Influence and promote a customer centric culture amongst the PM team to ensure First in Class customer service.
• Ensure adherence to the Modernization Sales Installation Processes and verify timely execution of deliverables, and work with general managers to drive the weekly SIP meetings.
• Review awarded projects, triage, and distribute amongst team to ensure proper project loading.
• Monitor project metrics for respective group, and work with general managers to develop action plans as needed.
• Oversight of contract activities from the project award stage to completion of the elevator and escalator installation and/or related equipment and provide a progress review of projects to ensure that contract documents are consistent with the required scope of the project.
• Communicate directly with multiple representatives of the consultants, general contractors, owners, building managers, architects and designers, also State and Local authorities and regulatory agencies concerning project design, preparations, and scheduling of installation for the equipment.
• Collaborate with the internal sales staff, Modernization superintendents and senior leadership to ensure a successful project from both the financial and customer perspectives.
• Conduct job site visits and attend customer meetings as needed.
• Oversee customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFI’s and optimizing change order opportunities, as well as maximizing project cash coverage.
• Ensure kick off meetings and target hours are assigned prior to start of the project.
• Provide on-going training, development, and leadership to the Modernization project management team.
• Consult with the regional Modernization operational leaders, Modernization superintendents, mechanics and adjusters regarding problems encountered with product performance.

Education / Certifications

• High school diploma or equivalent required; bachelor’s degree preferred

Basic Qualifications

• Management experience is a plus
• Experience working with field level associates required
• Project management experience required
• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage multiple direct reports, while simultaneously managing projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software; Excel and Project are a must.
• Strong leadership skills, goal-oriented, and self-motivated with strong time management and organizational skills
• Knowledge and strict enforcement of company EH&S policy and processes

Preferred Qualifications

• 4+ years elevator industry experience or experience leading construction and/or Modernization projects in a similar industry preferred
• Management experience a plus

Travel: Travel Required (approximately 20%)

Location: The position is posted out of our San Francisco office; however, the location is flexible.

The salary range for this role is $132,000-$160,000.  We may ultimately pay more or less than the posted range, and the range may change in the future.  Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.  

 

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day