About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
The Role
We are looking for a dynamic HR professional to join our People Business Partner team supporting the Product, Design, Engineering, Security, & Support (PDESS) teams within Outreach. Candidates should have had success in supporting engineering & product populations before, including Product Design, Product Management, Technical Program Management, Software Engineers, Test Engineers, Data Scientists, etc. The ideal candidate will be operationally strong in HR practitioner work but will also demonstrate a deep curiosity for our business and leverage that understanding to support the businesses' future strategy needs. Our teams run quick and lean as most startups do – therefore the successful candidate will be one that has worked within startup and/or scaling environments and is familiar with the pace.
You'll act as the primary People partner to our Chief Product Officer, Chief Technical Officer, Chief Information Security Officer, VP of Technical Support, and VP of Design, advising these leaders on organizational design, talent strategy, workforce planning, and people-related decision-making. At the same time, you'll lead a small, distributed team of two Senior People Business Partners based in our Prague, Czechia and Hyderabad, India offices, ensuring consistent, high-quality HR partnership across time zones and cultures. This role sits at the intersection of strategic HR leadership and hands-on people management. You'll need to be equally comfortable advising a C-suite executive on succession planning as you are coaching your own direct reports through a complex employee relations issue. As our company continues to scale internationally, you'll play a key role in ensuring our People function operates as a true business partner, not just a support function, to the teams building and securing our product.
You will also closely partner with the other members of the People Team including the People Operations teams, Talent Acquisitions team and Compensation teams. Your knowledge about HR programs and process will be valued and appreciated in things such as: Performance Reviews, Performance Management, Engagement Surveys, Career Ladders and Manager Development.
Location: Seattle (Hybrid – minimum one day per week in-office)
Your Daily Adventures Will Include
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Manage complex employee relations cases, ensuring fairness, consistency, and compliance with employment laws while mitigating risk and fostering trust. Conducting internal investigations with confidentiality and quickness while aligning with employment law. Working with employees and managers to resolve and document issues appropriately
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Collaborate with other People Business Partners to develop People programs, such as: performance reviews, promotions, compensation cycles, and engagement surveys, customizing approaches to meet the unique needs of the business