Senior Network Engineer

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

At Procare Solutions the Sr. Network Engineer will support the development and implementation of public and hybrid cloud network capabilities. This will include the design and implementation of computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. These platforms will require network modeling, maintenance, monitoring, analysis, and planning, including analysis of capacity needs for network infrastructures. This role will also include design of network and computer security measures. This person will also need to research and recommend network and data communications hardware and software.

Who You Are...

• Competent in design/implementation/support for reliability, availability, scalability and performance.
• Working knowledge of Cisco Technologies including ASAs and FirePower
• Working knowledge of AWS TransitGateway and Multi-region TGW Routing
• Working knowledge of Amazon Web Services (AWS), SDLC automation, CloudFormation, Load Balancing / DNS, and HA/DR.
• Excellent technical communication skills.
• Excellent documentation skills
• Working knowledge of support for Containers and Serverless technologies.
• Experience with monitoring tools and creation of SLO metric reporting.
• Good understanding of web browser APIs and behavior.
• Architect and design complex infrastructures and associated SRE processes.
• Working knowledge of and experience with Agile and ITIL and working with or in support of Agile development teams.
• Ability to multi-task in a very dynamic environment with changing priorities and driving accountability for deadlines across departments and organizational structures.

What You Will Do

• Analyze and resolve hybrid cloud network hardware and software problems in a timely and accurate fashion, and provide cross training where required
• Collaborate with other technical teams to deliver products and solutions
• Participate in platform engineering initiatives as a member of the Cloud Operations team.
• Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes
• Design and deploy company LANs, WANs, VPNs, and wireless networks, including servers, routers, switches, UPSs, and other hardware
• Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
• Oversee new and existing equipment, hardware, and software upgrades
• Develop network and cloud operations documentation
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
• Monitor network performance and troubleshoot problem areas as needed
• Develop procedures to track, project, or report network availability, reliability, capacity, or utilization.
• Research and test new or modified hardware or software products to determine performance and interoperability
• Develop and write procedures for installation, use, troubleshooting, and disaster recovery of communications hardware or software

Requirements

Our Ideal Candidate Will Have

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field or equivalent combination of education and work experience
• 3+ years’ experience in designing, implementing, managing and supporting enterprise level IP networks that include support of a heterogeneous distributed desktop computing environment required
• 3+ years’ experience with Cisco Firewalls and technology, FirePower
• 3+ years’ experience with hybrid cloud networking preferably with AWS (AWS certification preferred), TransitGateway, AWS WAF, etc
• 2+ years of DevOps experience with working knowledge of infrastructure as code and software defined networking
• Experien