Wireless Business Team - Logistics
General Dynamics Information TechnologyAbout the role
Type of Requisition:
RegularClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
NoneSuitability:
Public Trust/Other Required:
NoneJob Family:
Network EngineeringJob Qualifications:
Skills:
Computer Literacy, Ticketing Systems, WirelessCertifications:
Experience:
1 + years of related experienceUS Citizenship Required:
YesJob Description:
Network Engineer Associate
Transform technology into opportunity as a Network Engineer Associate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Network Engineer Associate you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Engineer Associate joining our team to provide technical & logistical support to a telecom business team that provides wireless services to our customer's customers to perform their duties & missions.
HOW A NETWORK ENGINEER ASSOCIATE WILL MAKE AN IMPACT
● Responsible for wireless services plan support to include:
· Inventorying devices - Scanning all pertinent information
· Creating/coordinating device inventory tagging
· Capturing data for service and ticket tracking
· Providing Pager Support/ managing the vendor account and procure all pager devices & services per customer request
· Shiping devices according to customer direction
· Modifying/Updating existing lines per customer/organization requests (plan changes, disconnects, user updates, transfers, etc.)
· Updating plans or other modifications in service tracking's when needed for bulk recommended changes. For example, numerous data plans had to be changed to unlimited due to heavy usage to minimize overage charges.
WHAT YOU’LL NEED TO SUCCEED:
● Education: Bachelor of Arts/Bachelor of Science
● Required Experience: 0+ years of related experience
● Required Technical Skills: Basic Business computer skills
● Security Clearance Level: Suitability
● Required Skills and Abilities: Ability to work on a small team on fast paced deadlines; Experience with enterprise trouble/service tracking/ticketing systems (e.g. ServiceNow)
● Preferred Skills: Knowledge of wireless device products & services
● Location: On Customer Site
●US Citizenship Required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
Scheduled Weekly Hours:
40Travel Required:
NoneTelecommuting Options:
OnsiteWork Location:
USA MD GermantownAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive andApply for this role
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