Knowledge Management and Communications Lead

Job Title: Knowledge Management and Communications Lead

Job Category: Human Resources

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:
As the Talent Acquisitions & Growth Operations Team continues to evolve toward a more integrated, skills-based, and data-driven operating model, we are seeking a Knowledge Management and Communications Lead to establish a unified, enterprise-wide knowledge ecosystem across TA&G.

This role will drive a single, cohesive “look and feel” for communications, processes, tools,  and reporting while ensuring operational clarity and accessibility for all stakeholders. The Knowledge Management and Communications Lead will serve as the strategic owner of the communications schedule and voice, knowledge governance, visualization standards, and content lifecycle management — enabling scalability, consistency, and execution excellence.

This is a high-impact role for a recognized SME who thrives on structure, clarity, and enterprise influence.

Responsibilities:

• Establish and maintain a unified knowledge management framework across TA&G
• Leads change communications across the organization 
• Own channel and visualization strategy, ensuring consistency in messaging and delivery formats
• Develop and maintain content including SOPs, job aides, process maps, service playbooks, and Visio documentation
• Collaborate with TA Operations Lead to proactively update documentation based on process, system, or policy changes
• Coordinate with Data & Insights to ensure proper report distribution, visibility, and accessibility standards
• Govern knowledge lifecycle management, version control, and content review cadence
• Manage large-scale documentation or process visualization initiatives
• Influence stakeholders on documentation standards, knowledge governance, and process transparency
• Coach contributors on documentation best practices and visualization standards

Qualifications:

Required: 

• Bachelor’s degree (BA/BS) or equivalent experience
• Minimum 7 years of related experience in operations, knowledge management, process improvement, or program governance
• Recognized subject matter expert in process documentation and knowledge systems
• Experience managing large documentation or cross-functional initiatives
• Ability to operate with limited oversight and influence across functional boundaries
• Demonstrated ability to solve difficult and often complex operational challenges
• Advanced experience with visualization tools (e.g., Visio), knowledge platforms, and process documentation standards
• Experience influencing policies, practices, and documentation governance standards

Desired:

• Experience in Talent Acquisition or HR operations environments
• Experience designing channel or communication governance frameworks
• Familiarity with change management principles
• Lean/Six Sigma or related process improvement certification

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What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families